CPC Processor I – Customer Support

Datavant

CPC Processor I Customer Support answering healthcare inquiries via phone and email. Reviewing, researching, and resolving customer requests in a timely manner.

Posted 6/12/2026full-timeRemote • Mississippi • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

About the role

Key responsibilities & impact

Answer and conduct business on the telephone
Review, research, resolve and respond to inquiries via telephone, email or written correspondence
Document all calls, inquiries and resolutions
Meet productivity and quality assurance expectations

Requirements

What you’ll need

Excellent Customer Service
Ability to accurately handle release of information related telephone calls and inquiries
Capability to document all calls and inquiries in detail
Understanding of department processes and procedures
Maintain strict confidentiality
Good rapport with co-workers and management

Benefits

Comp & perks

Flexible Schedule
Health screenings and proof of vaccinations may be required

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent Customer ServiceAbility to handle inquiriesCapability to document callsUnderstanding of department processesMaintain confidentialityGood rapport with co-workersGood rapport with management