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About the role
Key responsibilities & impact- Drive end-to-end technical delivery for large, high-impact enterprise customers, often spanning multiple systems, stakeholders, and product areas
- Architect and execute complex integrations and workflows, ensuring solutions are scalable, maintainable, and aligned to long-term customer outcomes
- Serve as the technical quarterback for critical initiatives and escalations, balancing speed, risk, and business impact
- Build deep understanding of customer ecosystems, data flows, and business objectives to proactively guide solution design and adoption
- Translate technical complexity into clear, actionable insights for both technical and executive audiences
- Influence customer decisions by connecting Datavant capabilities to measurable business value
- Lead coordination across Engineering, Product, Strategic Engagement, GTM, Science, and Privacy to deliver unified solutions
- Eliminate ambiguity by defining clear plans, roles, and success criteria across stakeholders
- Act as a trusted partner to internal teams, shaping product direction through structured, actionable feedback
- Identify patterns across customer work and convert them into repeatable frameworks, playbooks, and automation opportunities
- Balance bespoke customer needs with scalable, efficient delivery models
- Drive operational improvements that increase team efficiency, consistency, and quality
- Mentor and elevate other Technical Solutions team members through guidance, feedback, and knowledge sharing
- Set the bar for technical judgment, customer engagement, and execution quality
- Influence decisions across teams through clarity of thought, data, and strong point of view
Requirements
What you’ll need- 3+ years in a customer-facing technical role (e.g., solutions engineering, implementations, technical program management, or similar)
- Proven track record leading large-scale, complex enterprise implementations or integrations
- Strong technical fluency across APIs, data workflows, and system integrations
- Ability to navigate ambiguous, high-stakes scenarios and drive them to resolution
- Demonstrated ability to connect technical decisions to business outcomes and long-term scalability
- Experience designing repeatable solutions, frameworks, or processes that scale beyond a single customer
- Strong judgment in balancing speed vs. quality, customization vs. standardization
- Experience leading cross-functional initiatives without direct authority
- Skilled at aligning diverse stakeholders and driving decisions in complex environments
- Exceptional communication skills with the ability to engage both technical and executive audiences
- Track record of building trusted, long-term customer relationships
- Strong ownership mindset with consistent follow-through and accountability.
Benefits
Comp & perks- We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.
- We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
- At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
APIsdata workflowssystem integrationsenterprise implementationstechnical program managementsolutions engineeringcomplex integrationsscalable solutionsautomationframeworks
Soft Skills
communicationleadershipproblem-solvingstakeholder alignmentjudgmentmentoringcustomer engagementinfluenceaccountabilityownership mindset