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About the role
Key responsibilities & impact- Drive end-to-end technical delivery for large, high-impact enterprise customers, often spanning multiple systems, stakeholders, and product areas
- Architect and execute complex integrations and workflows, ensuring solutions are scalable, maintainable, and aligned to long-term customer outcomes
- Serve as the technical quarterback for critical initiatives and escalations, balancing speed, risk, and business impact
- Build deep understanding of customer ecosystems, data flows, and business objectives to proactively guide solution design and adoption
- Translate technical complexity into clear, actionable insights for both technical and executive audiences
- Influence customer decisions by connecting Datavant capabilities to measurable business value
- Lead coordination across Engineering, Product, Strategic Engagement, GTM, Science, and Privacy to deliver unified solutions
- Eliminate ambiguity by defining clear plans, roles, and success criteria across stakeholders
- Act as a trusted partner to internal teams, shaping product direction through structured, actionable feedback
- Identify patterns across customer work and convert them into repeatable frameworks, playbooks, and automation opportunities
- Balance bespoke customer needs with scalable, efficient delivery models
- Drive operational improvements that increase team efficiency, consistency, and quality
- Mentor and elevate other Technical Solutions team members through guidance, feedback, and knowledge sharing
- Set the bar for technical judgment, customer engagement, and execution quality
- Influence decisions across teams through clarity of thought, data, and strong point of view.
Requirements
What you’ll need- 5–8+ years in healthcare, health tech, systems aggregators, or related field, including 2+ years implementing in large government, provider, or public sector programs
- Proven track record leading large-scale, complex enterprise implementations or integrations
- Strong technical fluency across data pipelines, system integrations,
- Ability to navigate ambiguous, high-stakes scenarios and drive them to resolution
- Demonstrated ability to connect technical decisions to business outcomes and long-term scalability
- Experience designing repeatable solutions, frameworks, or processes that scale beyond a single customer
- Strong judgment in balancing speed vs. quality, customization vs. standardization
- Experience leading cross-functional initiatives without direct authority
- Skilled at aligning diverse stakeholders and driving decisions in complex environments
- Exceptional communication skills with the ability to engage both technical and executive audiences
- Track record of building trusted, long-term customer relationships
- Strong ownership mindset with consistent follow-through and accountability.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data pipelinessystem integrationsenterprise implementationscomplex integrationssolution designautomationframeworksscalabilitytechnical fluencyoperational improvements
Soft Skills
communicationleadershipproblem-solvingstakeholder alignmentmentoringinfluencingjudgmentownership mindsetclarity of thoughtcustomer engagement
