Lead the Datavant relationship with the client ensuring that they receive the best possible result delivery, service and support.
Manage coordination, tracking and reporting of all things related to client projects.
Lead (coordinate, motivate and facilitate) the efforts of associated project resources working closely with all internal teams including data integrations, coding management, engineering, sales, and executive teams.
Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.).
Own client operations project management processes, tools, reference materials and cross functional usage.
Monitor project status and success throughout the entire project lifecycle.
Identify, analyze and resolve client problems as they arise, coordinating escalation and resolution with sales and other internal stakeholders.
Prepare final reports and presentations for clients; calculate project results summaries, coordinate results delivery with the Sales team.
Identify, define and execute process improvements in line with department needs and organizational goals.
Partner with the engineering team to identify, prevent, and resolve software issues affecting client projects.

Requirements

3+ years project management experience
Familiarity with Healthcare data systems, data formats and processes with the ability to converse at a technical level
BS degree in business, technology or related field
Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems
Advanced Excel skills, including vlookup, and pivot tables; some knowledge of sql queries is helpful
Excellent written and oral communication skills

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementadvanced Excelvlookuppivot tablesSQL queries

Soft Skills

communicationcoordinationmotivationfacilitationproblem-solving

Certifications

BS degree in businessBS degree in technologyBS degree in related field