dataSpring Inc.

IT Support

• Define and lead CAQH’s cloud and infrastructure strategy in alignment with organizational goals
• Establish and govern architectural standards for infrastructure, cloud, identity, and DevOps
• Lead cloud modernization, insourcing initiatives, and platform evolution
• Drive secure, cost-effective adoption of Azure-based IaaS, PaaS, and SaaS solutions
• Oversee implementation of a Cloud Standard Operating Environment and consistent architectural and operational frameworks
• Collaborate with enterprise architects and business stakeholders to define future-state infrastructure needs
• Guide vendor evaluation and implementation of cloud and infrastructure technologies
• Serve as SME and decision-maker for critical infrastructure architecture decisions
• Champion infrastructure automation, observability, cost optimization, and AI tooling adoption
• Define and monitor reliability, performance, scalability, and regulatory-compliance metrics
• Lead coordination for security posture, identity management, and business continuity planning
• Report progress, issues, and risks to senior leadership
• Own enterprise end-user computing, including device lifecycle, warranty and refresh planning, and endpoint management
• Manage the outsourced IT support vendor relationship, including SLAs, escalations, VIP support, and performance reviews
• Own major infrastructure or end-user incidents through vendor escalation, root-cause analysis, status communication, and resolution
• Lead and manage Cloud Engineers, Infrastructure Specialists, and DevOps professionals
• Set team objectives, provide coaching and feedback, support career development, and oversee hiring and onboarding
• Foster a collaborative, inclusive, high-accountability culture

Director, Enterprise Architecture, Infrastructure

Director

• Define and own the multi-year IAM strategy, roadmap, and investment plan
• Establish governance frameworks for all identity types
• Develop and maintain IAM policies, standards, and procedures across the organization
• Lead annual and continuous access certification and entitlement review programs
• Own the IAM risk register; identify, assess, prioritize, and remediate access-related risks
• Establish a comprehensive Non-Human Identity (NHI) governance program
• Design and enforce identity controls for agentic AI and ML pipeline workflows
• Implement continuous discovery and inventory of all NHIs
• Define AI agent identity lifecycle standards
• Oversee architecture, integration, and operations of IAM platforms
• Lead the design and enforcement of authentication standards
• Govern cloud entitlement management (CIEM)
• Lead the Customer Identity and Access Management (CIAM) strategy
• Ensure IAM program compliance with relevant standards and regulations
• Monitor threat intelligence and ITDR signals
• Recruit, develop, and retain a high-performing team of IAM engineers, analysts, and architects

Director, Enterprise Architecture, Infrastructure

Director, Identity & Access Management