Datasite

Senior IT Systems Engineer, Email and Collaboration

Datasite

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado

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Salary

💰 $99,000 - $172,700 per year

Job Level

Senior

Tech Stack

AzureCloud

About the role

  • The Sr. IT Systems Engineer, Email & Collaboration is a technical SME responsible for designing, implementing, modernizing and optimizing enterprise email and Microsoft 365 collaboration solutions. Responsibilities include support for on-premises Exchange, hybrid deployments and Microsoft 365 cloud-native services Manage email routing, connectors, transport rules; enforce enterprise-level email and collaboration policies Guide use of distribution lists, shared/group mailboxes, M365 groups, Teams; partner with SharePoint Collaboration Engineer Support mergers/acquisitions, integrating new orgs, federating external directories, enabling secure guest access Implement/maintain email security controls (spam/malware filtering, phishing protection, DMARC/DKIM/SPF/CAN-SPAM) Provide advanced troubleshooting and act as escalation for messaging/collaboration incidents Create/maintain documentation, participate in DR/BC planning and testing, pursue automation and process improvements Collaborate with security/compliance teams; participate in on-call rotation providing 24/7 coverage

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or equivalent experience (10+ years in IT discipline) Microsoft certifications in Exchange, M365, or related technologies highly preferred Security certifications (CISSP, GIAC, CISM) a plus 5+ years designing, implementing, administering enterprise Exchange (on-premises and hybrid) 4+ years hands-on with M365 Exchange Online, Teams, collaboration services 2+ years documenting processes and procedures for support teams Proven expertise in email routing, mail flow troubleshooting, policy enforcement Experience integrating acquired companies, federating external partners, enabling guest access Strong knowledge of email security: spam/malware protection, phishing mitigation, DMARC/DKIM/SPF/CAN-SPAM Experience guiding business units on shared mailboxes, groups, distribution lists, Teams Familiarity with compliance (retention, eDiscovery, legal holds) Skilled in automation and scripting (PowerShell preferred) Experience in business continuity and disaster recovery for messaging systems Excellent communication, customer service, collaboration skills Minimal travel required