Dataroid

Data Engineer

• Designing and building large-scale resilient data pipelines
• Owning end-to-end data platform architecture from SDK data ingestion to real-time analytics APIs
• Building unified customer profile systems that consolidate fragmented user data across web, mobile, and IoT channels in real-time
• Writing well-designed, reusable, testable, secure and scalable high-quality code that powers mission-critical analytics
• Driving architectural decisions on streaming, storage, and processing layers
• Collaborating with cross-functional teams including product, ML, and analytics to shape data strategy
• Mentoring engineers and establishing data engineering best practices across the organization
• Ensuring platform reliability and performance to meet enterprise SLAs for systems processing millions of events per second

Senior Data Engineer

Customer Success Manager

• Develop a deep understanding of Dataroid's analytics and engagement platform and execute strategic plans that maximize customer growth in global and local markets
• Lead and mentor the Customer Success team, ensuring best-in-class service delivery, technical excellence, and continuous development of team members
• Build and maintain strong, long-term relationships with clients through proactive support, value-driven communication, and a consultative approach
• Work closely with customers to co-create successful use cases that demonstrate business value and support growth
• Act as a technical integrator and analytical advisor focused on digital analytics and user engagement strategies
• Ensure Dataroid SDK and API integrations are implemented in the most efficient and scalable way for each customer
• Collaborate with product development teams to prioritize and shape the product backlog
• Take end-to-end ownership of customers and serve as a single point of contact on customer priorities and troubleshooting
• Collaborate with engineering and product teams to set up or configure the software platform as per customers’ requirements
• Collaborate with account and business development teams to support market expansions and revenue growth
• Responsible for building relationships, understanding customer trends, and hitting annual targets to lead the platform in the right direction

Lead, Customer Success

Product Manager

• Elicit business needs collaboratively with customers and product team; manage product requirements from definition and modelling to development, testing and launch
• Understand product strategy and goals to maximize value and efficiency of product deliveries
• Study product usage, qualitative and quantitative analysis, and industry research data to inform strategies and product proposals
• Gather customer context and write product briefs to frame user needs for engineering, design, customer success, and marketing teams
• Align engineering and design teams on the correct problems with clear, written communication
• Prioritize and execute on an ambitious and impactful product roadmap
• Work as a member of an agile team to deliver the highest value to customers and users

Senior Data Engineer

Lead, Customer Success

Senior Product Manager