Senior Account Manager

DataRobot

Senior Account Manager responsible for expanding and retaining relationships within a portfolio of existing customers at DataRobot. Driving application growth through upsell and cross-sell motions.

Posted 7/24/2026full-timeRemote • Connecticut, Massachusetts, New Hampshire • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving renewals and upselling within the SaaS and enterprise technology sectors, while effectively managing complex customer relationships and collaborating with cross-functional teams to enhance account growth and strategic relevance.

Highest-signal resume keywords

8+ Years Of Quota-Carrying Sales ExperienceAccount Management In SaaSStakeholder EngagementCross-Functional CollaborationPipeline Development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Collaboration SkillsAbility To Navigate Complex Environments

Tools & Technologies

CRM

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

SaaSEnterprise TechnologyAccount PlansCustomer LifecycleTechnical StakeholdersUsage TrendsUpsell OpportunitiesCommercial LeadGrowth AreasFunctional Buying Centers

About the role

Key responsibilities & impact

Drive in-period renewals and identify upsell opportunities by aligning the DataRobot GenAI platform and applications to evolving customer needs and business priorities
Maintain and execute structured account plans to identify growth areas, map key stakeholders, and expand into new functional buying centers
Own pipeline development and forecast accuracy for all existing-account opportunities; ensure CRM hygiene and visibility across sales leadership
Partner with Technical Success Managers to monitor usage trends and re-engage underutilized accounts with targeted messaging and new application capabilities
Deepen relationships with Director+ and technical stakeholders across lines of business to broaden account coverage and elevate DataRobot’s strategic relevance
Serve as the single commercial point of contact following initial purchase from the Account Executive; ensure a smooth transition and maintain momentum across the customer lifecycle

Requirements

What you’ll need

8+ years of quota-carrying sales or account management experience in SaaS or enterprise technology
Proven ability to engage business and technical stakeholders to uncover new use cases and expand account footprint
Strong collaboration skills and experience working cross-functionally with technical and customer success teams
Ability to navigate complex customer environments, manage multiple stakeholders, and serve as a trusted commercial lead
Bachelor's degree or equivalent experience

Benefits

Comp & perks

Medical, Dental & Vision Insurance
Flexible Time Off Program
Paid Holidays
Paid Parental Leave
Global Employee Assistance Program (EAP) and more!