Customer Engineer
NCR Atleos
FP&A Implementation Specialist
Datarails
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
JuniorMid-Level
About the role
- Advise finance professionals (middle management through C-suite) and customize their Datarails platform
- Train customers on product updates
- Understand client situations; simplify models and existing data
- Create detailed business analyses outlining problems, opportunities, and solutions (budgeting, forecasting, planning, financial modeling, reporting)
- Manage, interpret, and validate customer-produced data to improve quality of customer care
- Recommend process changes to optimize procedures and outcomes
- Build long-term strategic relationships, gather requirements, and provide financial reporting support
Requirements
- 2+ years of experience in customer success, consulting, or a similar customer-facing role
- Finance or accounting background
- Deep knowledge and solid experience in advanced Excel functions (formulas, Vlookup, Pivot Table, Power Query, and complex models)
- Strong communication and relationship-building skills (engaging with CFOs, VPs, Directors of Finance)
- Comfort with upselling and renewal conversations
- Bachelor's degree or equivalent experience
- Eligible to work in the UK; no sponsorship or relocation assistance available
Benefits
- Competitive compensation, ongoing recognition, and, most importantly, a chance to learn, contribute, and develop your skills.
- A supportive, agile, and creative work environment with brilliant colleagues!
- Private medical and dental insurance through BUPA
- Pension scheme with salary sacrifice OR net pay options with 3% employer pension contribution
- 20 days of PTO + 8 paid company holidays + 7 days of company-provided sick leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
advanced Excel functionsformulasVlookupPivot TablePower Queryfinancial modelingbudgetingforecastingreporting
Soft skills
strong communication skillsrelationship-building skillscustomer successconsultingproblem-solvingprocess optimization
Certifications
Bachelor's degree