Collections Specialist, French
DATAMARK, Inc.
full-time
Posted on:
Location Type: Remote
Location: Mexico
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About the role
- Provide information and solutions in response to inquiries pertaining to products and services
- Access databases to retrieve and record customer complaints or orders
- Respond to customer complaints or inquiries
- Keep records of customer interactions
- Update customer account information
Requirements
- The Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services and/or customer complaints
- Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders
- Responding to customer complaints or inquiries
- Keeping records of customer interactions
- Updating customer account information
Benefits
- This position receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Interne
Applicant Tracking System Keywords
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Soft Skills
customer serviceproblem solvingcommunicationrecord keepinginquiry response