Marketing Campaign Analyst

DataLab USA

Marketing Analyst coordinating client requirements with DataLab’s programming and analytics teams. Providing essential support for database marketing services to enhance client experience.

Posted 7/25/2026full-timeGermantown • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client management and communication, with a strong focus on problem resolution and documentation. Proficient in understanding business processes and marketing campaign analytics, ensuring timely delivery of quality client deliverables.

Highest-signal resume keywords

Client ManagementCommunication SkillsProblem ResolutionDocumentation SkillsSQL Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business AnalyticsMarketing AnalyticsSQLDirect Marketing Practices

Soft Skills

Outstanding CommunicationInterpersonal SkillsFlexibilityProblem-SolvingCuriosity

Tools & Technologies

Online Presentation Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Client InquiriesQuality CheckpointsBusiness Process FlowsAccount ManagementTeam Environment

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Act as primary point of contact between clients and DataLab’s programming and analytics teams.
Responsible for daily client communication via telephone, email, and online presentation tools.
Respond in a timely manner to a wide variety of client inquiries.
Coordinate and lead internal and external client team meetings, as well as occasional onsite meetings.
Professionally and diplomatically resolve difficult issues regarding client concerns and other matters as necessary.
Manage account resources by setting appropriate expectations and delivery timelines.
Identify client priorities and maintain the client’s task list.
Act as the internal subject matter expert for the client’s business processes, business data, and marketing campaign business rules.
Be able to QC, understand, and interpret the client’s marketing campaign results.
Define quality checkpoints for final deliverables. Review and QC final reports and work products prior to client delivery
Review business requirements with DataLab’s programming and analytics teams and explain client deliverables as needed. Set prioritization and timelines.
Act as primary owner of all written documentation delivered to the client, including project and campaign requirements, direct marketing results reports, and presentations.
Support client billing and usage reporting.

Requirements

What you’ll need

Bachelors degree in Business Analytics, Marketing Analytics, or similar field.
2-4 years prior customer service experience in a technology setting
Outstanding communication, client management, follow-through, problem resolution, and interpersonal skills
Flexibility to adjust priorities and manage time wisely in a fast-paced environment
Strong aptitude for technology as well as an understanding/interest in direct marketing practices
Outstanding documentation and organization skills.
Excellent problem-solving skills, a highly developed sense of curiosity, and a passion for learning
Ability to communicate in a clear, concise, and understandable manner via email, phone, and in person.
Ability to lead requirement discovery sessions with client, understand and document client business process flows, and provide advice and instruction to clients/users
Knowledge of SQL and prior direct marketing experience a plus
Demonstrated ability to work in a team environment

Benefits

Comp & perks

Health, Dental, and Vision Plans: Comprehensive coverage to meet your healthcare needs.
Employee Assistance Program (EAP): Resources and support for personal and professional challenges.
401(k) Retirement Savings Plan: Includes option for Traditional or Roth IRA to help you plan for your future.
Paid Time Off: Enjoy paid vacation and sick leave to maintain work-life balance.
Company Holidays: Nine paid company holidays throughout the year.
Hybrid schedule potential after 6 months of in-office employment.