Salary
💰 $171,000 - $190,000 per year
About the role
- Lead a team of engagement managers and data scientists responsible for pre-sales scoping, deployment, enablement and implementation of the Dataiku platform.
- Support sales pitches, implement sales strategies, and write proposals and SOWs.
- Manage multiple sub-regions with sales forecasting and serve as point of escalation for customers.
- Manage client relationships, oversee implementation services estimation, delivery, and controls.
- Implement and oversee the execution of a Services Delivery Methodology in a product company.
- Lead service delivery team, manage conflict, and ensure efficient execution of processes and tasks.
- Manage utilization and margin metrics for the region and grow the team cost‑efficiently.
- Ensure customers achieve high product adoption and realize significant value to drive net dollar retention.
- Collaborate with cross-functional partners including sales, product and customer success.
Requirements
- Bachelor’s in a STEM degree or Technical Project Management program, Military experience, or equivalent years of experience in a related field.
- 8+ years’ of experience leading, managing, growing high-performant delivery teams and supporting sales motions.
- Experience in hyper-growth product-based SaaS, data analytics, or an AI company.
- Managed services operations in multiple geographic regions.
- Managed sales forecasts of multiple geographical regions.
- Motivated by a hands-on approach to both customer and employee management; routinely interacting with customers and cross-functional teams.
- Preference for candidates working in EST (may be flexible to CST) and must work EST hours.
- Willingness to travel up to 15% as needed for customer engagements.