Customer Success Manager

• Actively serves a portfolio of assigned accounts including some of the world’s leading organizations in industries such as financial services, insurance, pharmaceuticals, transportation, manufacturing and technology.
• Gain an understanding of client’s use cases and desired business outcomes and help a large number of licensed users achieve these goals via Dataiku's Product & Services.
• Help clients translate the business use cases they’re trying to crack into data science solutions.
• Partner with Dataiku Implementation Managers and Data Scientists to ensure successful deployment and engagement with Dataiku.
• Provide guidance to customer organizations on how to leverage Dataiku to implement data science projects from design to production.
• Implement customer engagement strategies including consistent Executive Business Reviews.
• Leverage Customer Health analytics to identify customer expansion opportunities & churn risks.
• Collaborate with Dataiku’s Sales team to expand customer relationships & ensure renewals.

Senior Customer Success Manager

Enterprise Mobility Success Manager

Enterprise Mobility Success Manager – 80% - 100%

Customer Success Business Partner

Head of Customer Success and Delivery