System Engineer, School IT Support

DATAGROUP

System Engineer providing IT support for schools and educational institutions. Responsible for onsite and remote support, system installations, and troubleshooting.

Posted 5/3/2026full-timeKoblenz • 🇩🇪 GermanyMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

DNSVMware

About the role

Key responsibilities & impact

On-site and remote support for school networks and public educational institutions
Planning and advising on IT hardware, operating systems, network equipment, and concept development
Installing, configuring and administering Windows server environments (AD DS, DNS, DHCP, RDS, file and print servers), Windows client operating systems and software, NAS systems, backup software, network infrastructures (LAN, VLANs, WLAN, WAN) and peripherals (printers, digital boards, interactive whiteboards, etc.)
Analyzing faults and resolving them
Independently developing solutions and managing documentation
Repairing server and client hardware
Training teachers in the use of the systems

Requirements

What you’ll need

Completed vocational training as an IT specialist for system integration (Fachinformatiker Systemintegration) or equivalent; alternatively career changers with work experience in a comparable role
Excellent technical knowledge of workplace systems (PCs, notebooks, tablets, printers, etc.)
Practical experience troubleshooting Windows operating systems
In-depth knowledge of current Microsoft client systems (from Windows 10)
Practical experience with Office applications from Office 2016 and ideally with Microsoft 365
At least basic knowledge of ITIL operational processes (certification not required) and experience with the operation and use of a ticketing system
Ideally solid knowledge of current Microsoft server systems from 2016 and of server virtualization based on Proxmox or VMware
Basic knowledge of network technology
Fluent German language skills and solid English skills
Ideally certification for the educational network MNS+ or iServ
Class B driver's license

Benefits

Comp & perks

Flexible working hours and mobile working for optimal work–life balance
30 days' vacation per year plus additional days off on 24.12. and 31.12.2025
Annual salary and bonus review
Employer-financed company pension scheme
Flat hierarchies with an informal culture (first-name basis) and short decision-making paths
Latest hardware: MacBook or Windows laptop as well as iPhone with dual-SIM
Permanent employment contract in a future-oriented IT company
Individual development through our career model, structured training catalogue and regular development meetings
Company car for private use — also available as an electric vehicle
Modern offices with ergonomic equipment in a central location with direct access to public transport
Free parking spaces nearby
Contribution towards leasing payments
Mainz 05 stadium experience, summer party, bowling, online quiz & more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows server administrationActive Directory Domain Services (AD DS)DNSDHCPRemote Desktop Services (RDS)network troubleshootingMicrosoft client systemsOffice applicationsserver virtualizationnetwork technology

Soft Skills

problem-solvingindependent developmentdocumentation managementtraining

Certifications

IT specialist for system integrationMNS+iServ