Service Manager
DATAGROUP
full-time
Posted on:
Location Type: Hybrid
Location: Ulm • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Exciting and varied tasks in client projects
- Responsibility as a program and/or (sub-)project manager in traditional, agile or hybrid projects
- Communication with clients and presentation of solutions
- Planning, execution, control and monitoring of projects in cooperation with the client and the team
- Risk management and analysis of project data
- Preparation of concepts and project documentation as well as preparation and conduct of client service review meetings
Requirements
- Completed vocational training as an IT specialist (Fachinformatiker), IT systems management clerk (Kaufmann für IT-System-Management) or an equivalent qualification
- Several years of professional experience in IT business consulting, ideally in the IT services environment
- Good knowledge of IT operations, IT solutions and IT architectures
- Knowledge of security standards (ISO 2700x, IT-Grundschutz)
- Good German language skills (C1) spoken and written
Benefits
- Open and cooperative corporate culture
- Trust-based working environment
- Individual training and development opportunities
- Varied tasks
- Flexible working hours
- Comprehensive social benefits
- Company pension scheme
- JobRad
- Various sports activities
- Employee events
- Corporate Benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementrisk managementIT business consultingIT operationsIT solutionsIT architecturesproject documentationdata analysisagile methodologyhybrid project management
Soft skills
communicationpresentation skillsplanningexecutioncontrolmonitoringclient cooperationteam collaborationproblem-solvingclient service review
Certifications
FachinformatikerKaufmann für IT-System-ManagementISO 2700xIT-Grundschutz