
Account Manager – SaaS
DataGalaxy
full-time
Posted on:
Location Type: Hybrid
Location: Paris • 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build and maintain strong relationships with C-Level, Executive Management, and various stakeholders within each account: understand their use cases, success metrics and monitor their project success.
- Create, drive and increase revenue within a dedicated accounts portfolio
- Develop account management plan for upsell and retention strategy
- Generate leads and chase qualified business opportunities
- Suggest innovative solutions to meet customer needs.
- Own the sales cycle from pipeline building to forecasting and deal-closing
- Coordinate customers testimonials and references to feed new business and sales processes.
Requirements
- Significant experience in an Account Management role selling SaaS solution with a customer-oriented approach
- Proficiency in both French and English
- Be a Deal-closer
- Ability to generate business leads for upsell
- Proficiency in CRM software (Salesforce or HubSpot)
- Strong problem-solving and negotiation skills
- Excellent ability to organise, prioritise, and streamline tasks through automation within portfolio management
- Dynamic, curious, creative and self-driven
- Strong communication and interpersonal skills: ability to build relationships with clients and collaborate with internal Business Development, Marketing, Pre-Sales, CSM, to win a deal
Benefits
- Offices in the heart of Lyon and Paris
- Flexible working hours ("forfait jour")
- Remote work at will & 2.70€ net per day worked from home
- 2 weeks of working from anywhere 🌍
- Health insurance Apicil covering you and your family
- Meal vouchers (Swile card of 9€/day)
- Public transport 50% reimbursement, 100% reimbursement for your bike subscription
- Holiday Bonus 🏝️
- Quarterly team events and seminars
- An attractive remuneration according to your performance and your potential
- A real opportunity to join a French start-up that is a pioneer in its market 🚀
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Account ManagementSaaS solutionsLead generationUpsellingDeal-closingPipeline buildingForecastingCustomer success metricsProject success monitoring
Soft skills
Problem-solvingNegotiationOrganizational skillsPrioritizationAutomationCreativitySelf-drivenCommunicationInterpersonal skills