DATAflor

IT Support Specialist, Dutch/German

DATAflor

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • You actively and politely support our Dutch customers — by phone and through online support systems — with all technical questions related to our DATAflor software.
  • You answer all program-related inquiries and develop solution approaches.
  • When searching for the optimal solution for our customers, you independently communicate with other departments within the company.
  • You are willing, when needed, to conduct online seminars or project training and to create training concepts and training videos.

Requirements

  • Fluent German and Dutch, spoken and written
  • Enthusiasm for technology and IT
  • Strong customer and service orientation
  • Enjoy working with customers and a helpful attitude
  • Strong communication skills and a solution-oriented approach
Benefits
  • Excellent technical equipment
  • Onboarding and training for the required systems and processes
  • Collegial and appreciative working environment
  • Permanent employment, open-ended contract, in-house pay model
  • 30 days of vacation
  • Always off on bridge days following nationwide public holidays
  • Christmas Eve and New Year’s Eve always off (without deduction from vacation days)
  • Length of service rewarded with additional vacation days
  • Accident insurance that also covers private-life incidents
  • Modern office equipment, height-adjustable desks
  • Flexible working hours (40 hours/week; other arrangements possible)
  • Up to 2 days per week remote work possible
  • Bike leasing
  • Easily accessible by bus and car; ample parking
  • Lockable shelter for bicycles and e-scooters
  • Free charging for e-cars, e-bikes and e-scooters
  • Free beverages, fruit basket, shower facilities
  • Subsidized lunch: varied dishes from Meyer Menü
  • Nice running routes nearby, table football (foosball) and much more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer orientationservice orientationcommunication skillssolution-oriented approachhelpful attitude