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About the role
Key responsibilities & impact- Create and manage purchase order requests.
- Update and track purchase orders through their lifecycle.
- Coordinate with Accounts team and Business Operations to ensure timely processing and resolution of any issues.
- Review and validate invoices for accuracy and completeness.
- Input invoice details into the relevant systems.
- Track invoice status and ensure timely payments.
- Support Account Managers/Directors in preparing data and documentation for contract renewals as well as updating the relevant systems (i.e., Sharepoint, Salesforce, Presales Hub, Renewal Review Gate packs)
- Assist in overall contract management, including tracking key milestones and deliverables.
- Maintain and organise the document repository for Experience Technology customers
- Ensure all documents are up-to-date, accessible, and properly archived.
- Maintain and update key customer details, license quantities, renewal dates, services and products across all Experience Tech customers in our single document management portal.
- Maintain and update templates for Statements of Work (SOW) and Change Orders.
- Assist Account Managers/Directors in preparing for quarterly business reviews with customers.
- Prepare data and compile information for review decks and presentations.
- Provide general support and coordination to Account Managers/Directors as needed, especially during the onboarding of new Experience tech customers across Australia and New Zealand.
- Handle various administrative tasks to ensure smooth operation of account management processes.
Requirements
What you’ll need- **Knowledge**
- - Basic Understanding of business requirements and IT deliverables demanded by the client(s) to provide administrative support.
- - Strong administration knowledge, including project support and Microsoft Office
- **Experience**
- - Relevant experience that has the required skills for the role
- - Experience in administration role and project support.
- **Skills**
- - Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- - Excellent communication skills, both written and verbal.
- - Attention to detail and accuracy in handling data and documentation.
- - Proficiency in Microsoft Office (Word, Excel, Powerpoint) and familiarity with relevant software tools
- - Ability to work with cross functional teams and stakeholders
- - Time Management
Benefits
Comp & perks- Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!**
- We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
purchase order managementinvoice validationcontract managementdata preparationdocument managementtemplate managementadministrative supportproject supportattention to detailtime management
Soft Skills
organizational skillscommunication skillsability to manage multiple taskscross-functional teamworkproblem resolutionsupport coordinationcustomer serviceadaptabilitycollaborationanalytical skills
