Datacom

Manager – Business Operations

Datacom

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Organising, leading and facilitating cross-functional project teams to deliver process improvements
  • Developing metrics to measure performance and highlight future improvement opportunities
  • Analysing data to identify root causes of issues and define best practice approaches
  • Aligning improvement initiatives to address performance shortfalls
  • Providing specialist consultation on re-engineering techniques and process optimisation
  • Delivering internal presentations and training relating to measurement, analysis, improvement and control processes
  • Performing cost–benefit analyses for process changes or new initiatives
  • Embedding a principle-driven health and safety culture in line with Datacom policy

Requirements

  • 6+ years of relevant technical or operational experience alongside a tertiary qualification
  • Strong understanding of current business operations processes and procedures
  • Knowledge of the end-to-end sales-to-delivery lifecycle
  • Strong financial management skills, with clear understanding of the relationship between costs, utilisation and project revenue
  • Proven ability to lead collaborative, cross-functional teams to achieve organisational goals
  • Excellent stakeholder engagement, influencing and negotiation skills
  • Strong analytical, consultative and problem-solving skills
  • Bachelor’s degree in Business, IT, Science, Engineering, Economics, or related discipline
  • Experience working within a Tier 2 Service Provider environment (nice to have)
  • Project or service delivery management experience (nice to have)
  • Master of Business Administration (MBA) qualification (nice to have)
Benefits
  • social events
  • chill-out spaces
  • remote working
  • flexi-hours
  • professional development courses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisprocess improvementperformance measurementcost-benefit analysisre-engineering techniquesprocess optimisationfinancial managementproject managementstakeholder engagementsales-to-delivery lifecycle
Soft Skills
leadershipcollaborationcommunicationinfluencingnegotiationanalytical skillsconsultative skillsproblem-solvingtrainingfacilitation
Certifications
Bachelor's degreeMaster of Business Administration (MBA)