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About the role
Key responsibilities & impact- Organising, leading and facilitating cross-functional project teams to deliver process improvements
- Developing metrics to measure performance and highlight future improvement opportunities
- Analysing data to identify root causes of issues and define best practice approaches
- Aligning improvement initiatives to address performance shortfalls
- Providing specialist consultation on re-engineering techniques and process optimisation
- Delivering internal presentations and training relating to measurement, analysis, improvement and control processes
- Performing cost–benefit analyses for process changes or new initiatives
- Embedding a principle-driven health and safety culture in line with Datacom policy
Requirements
What you’ll need- 6+ years of relevant technical or operational experience alongside a tertiary qualification
- Strong understanding of current business operations processes and procedures
- Knowledge of the end-to-end sales-to-delivery lifecycle
- Strong financial management skills, with clear understanding of the relationship between costs, utilisation and project revenue
- Proven ability to lead collaborative, cross-functional teams to achieve organisational goals
- Excellent stakeholder engagement, influencing and negotiation skills
- Strong analytical, consultative and problem-solving skills
- Bachelor’s degree in Business, IT, Science, Engineering, Economics, or related discipline
- Experience working within a Tier 2 Service Provider environment (nice to have)
- Project or service delivery management experience (nice to have)
- Master of Business Administration (MBA) qualification (nice to have)
Benefits
Comp & perks- social events
- chill-out spaces
- remote working
- flexi-hours
- professional development courses
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisprocess improvementperformance measurementcost-benefit analysisre-engineering techniquesprocess optimisationfinancial managementproject managementstakeholder engagementsales-to-delivery lifecycle
Soft Skills
leadershipcollaborationcommunicationinfluencingnegotiationanalytical skillsconsultative skillsproblem-solvingtrainingfacilitation
Certifications
Bachelor's degreeMaster of Business Administration (MBA)