Inside Sales Representative
Datacom
full-time
Posted on:
Location Type: Hybrid
Location: Auckland • 🇳🇿 New Zealand
Visit company websiteJob Level
Junior
About the role
- Achieving revenue targets or sales quotas by engaging with new and existing clients.
- Understanding client needs and proposing tailored solutions to enhance their experience with our products and services.
- Processing requests for quotes promptly and accurately, adhering to company policies and procedures.
- Maintaining regular contact with assigned clients to ensure optimal service delivery.
- Negotiating price and volume discounts while ensuring alignment with company policies.
- Liaising with Technical Support staff to address and resolve technical queries.
- Identifying customer objectives, decision-making processes, and building long-term business partnerships.
- Participating in sales promotions, campaigns, events, and displays to boost brand presence.
Requirements
- 1+ years of previous sales experience Or
- 2+ years of previous sales support experience.
- Sound I.T Hardware and Software knowledge.
- Knowledge of the NZ I.T Distribution scene.
- Knowledge of Ticketing System best practices.
- Bachelor's degree in business, IT, Science, Engineering, Economics, or a related discipline (preferred).
- Any industry related certificates (HPE, Microsoft, Dell etc)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencesales support experienceI.T hardware knowledgeI.T software knowledgeticketing system best practices
Soft skills
client engagementnegotiationcustomer servicerelationship buildingproblem solving
Certifications
HPE certificationMicrosoft certificationDell certification