Financial Data Sales Associate
Databento
full-time
Posted on:
Location Type: Remote
Location: Hong Kong
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About the role
- Own the technical sales process, from answering technical customer inquiries and providing data samples to solving data-related issues that our customers raise.
- Create common examples and use-cases with market data, with examples in Python, C++, and/or Rust.
- Gather customer feedback, testimonials, case studies, and more.
- Establish and maintain accurate, timely, and documented forecasting and record-keeping procedures, keeping our CRM up-to-date and organized.
- Build a network of executive relationships across the industry and with key partners and customers.
- Stay up-to-date with industry trends, market dynamics, and competitor activities to identify potential business opportunities and adapt sales strategies accordingly.
- Collaborate across teams to align sales efforts with overall company objectives and ensure a seamless customer experience.
Requirements
- Understand and communicate with our user base of developers and quants.
- Experience with quant trading and market microstructure.
- Extreme attention to detail and record-keeping, as well as the ability to automate processes in HubSpot.
- Professional communication skills that align with the tone of an institutional financial product.
- White-glove management of the sales cycle with continual buy-in from the customer, discovering the user's pain points, signs of friction, being honest when our product isn't the best fit, not being too pushy or salesy, and knowing when to continue vs. back off.
- Readiness to work within a startup environment with limited resources and personnel.
- As a bonus: Active usage of GitHub, knowledge of enough C++, Python, and/or Rust to help answer client inquiries.
Benefits
- 100% remote work, with teammates living around the globe and paid in their local currency.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonC++Rustquant tradingmarket microstructurerecord-keepingautomationdata analysisCRM managementdata sampling
Soft skills
professional communicationattention to detailcustomer relationship managementcollaborationproblem-solvingadaptabilitynetworkingcustomer-centric approachhonestysales strategy alignment