Data-Core Systems Inc.

Data Engineer

• Lead the overall architecture, planning, and execution of SAP BRIM data migration initiatives
• Define migration strategy, frameworks, standards, governance, and best practices for SAP BRIM implementations
• Design end-to-end migration solutions for customers including contract accounts, subscriptions, billing, invoicing, payments, and financial data
• Assess legacy system data structures and map them to SAP BRIM target models
• Develop migration roadmaps, cutover strategies, and reconciliation approaches
• Support SAP BRIM modules including: SAP Convergent Charging (CC), SAP Convergent Invoicing (CI), SAP Subscription Order Management (SOM), SAP Contract Accounts Receivable and Payable (FI-CA), SAP Billing and Revenue Innovation Management integrations
• Perform data profiling, cleansing, transformation, validation, and reconciliation activities
• Define and implement data quality controls and governance processes
• Create source-to-target mapping documents and transformation rules
• Identify and resolve data inconsistencies and migration defects
• Provide leadership to migration developers, analysts, and technical teams
• Oversee development and execution of ETL processes, migration scripts, and automation tools
• Coordinate with SAP Basis, security, infrastructure, and integration teams
• Support unit testing, system integration testing, user acceptance testing, and mock conversions
• Lead reconciliation and validation activities to ensure migrated data accuracy and completeness
• Develop and execute migration cutover plans and support production deployment and hypercare activities
• Coordinate migration activities during go-live events and stabilization periods

SAP BRIM Data Migration Architect

Software Engineer

• SAP ChaRM Development & Configuration.
• Design, configure, develop, and support SAP Change Request Management (ChaRM) solutions within SAP Solution Manager.
• Change Request Management workflows.
• Approval processes.
• Change cycles.
• Transport management processes.
• Task and release management workflows.
• Support enterprise IT governance and release management initiatives.
• SAP Solution Manager Administration & Enhancement.
• IT Service Management (ITSM).
• Release Management.
• Test Management.
• Monitoring integrations.
• Develop custom enhancements and workflow solutions supporting operational requirements.
• Ensure alignment between ChaRM processes and enterprise change management standards.
• Workflow & Process Automation.
• Workflow logic.
• Status management.
• Approval routing.
• Automated transport handling.
• Support process automation initiatives for SAP deployment and release activities.
• Improve operational efficiency and compliance through workflow optimization.
• Transport & Release Management Support.
• Support SAP transport management processes across development, QA, staging, and production environments.
• Configure ChaRM integration with transport management systems and deployment workflows.
• Assist with release planning, deployment coordination, and transport sequencing.
• Ensure compliance with change approval and audit requirements.
• Technical Development & Integration.
• SAP workflow technologies.
• BADIs and user exits.
• SAP Solution Manager APIs.
• Support integration between ChaRM and: SAP Solution Manager.
• ITSM platforms.
• Monitoring tools.
• Enterprise ticketing systems.
• Collaborate with BASIS and infrastructure teams on operational integrations.
• Testing & Quality Assurance.
• Unit testing.
• Integration testing.
• User acceptance testing (UAT).
• Workflow validation testing.
• Validate change workflows, transport automation, and approval processes.
• Support defect analysis, troubleshooting, and issue resolution activities.
• Security, Governance & Compliance.
• Change management controls.
• Audit readiness.
• Segregation of duties.
• Transport governance.
• Collaborate with cybersecurity and compliance teams to ensure secure operational processes.
• Support documentation and evidence collection for audits and compliance reviews.
• Production Support & Operational Activities.
• Provide ongoing support for SAP ChaRM and release management processes.
• Troubleshoot workflow issues, transport failures, and system integration problems.
• Participate in deployment windows, maintenance activities, and production support efforts.
• Assist with root cause analysis and continuous improvement initiatives.
• Documentation & Knowledge Transfer.
• Technical specifications.
• Workflow documentation.
• Process diagrams.
• Operational procedures.
• Support runbooks.
• Provide knowledge transfer and mentoring to internal support and operations teams.

SAP Change Request Management Developer

• Design, develop, and execute enterprise CRM data migration solutions using KingswaySoft and Microsoft SQL Server Integration Services (SSIS).
• Perform data extraction from legacy SQL databases and other source systems.
• Develop ETL processes for transforming, cleansing, validating, and loading data into Microsoft Dynamics CRM/365.
• Analyze source system data structures and map data elements to Dynamics CRM entities and relationships.
• Develop and optimize SQL queries, stored procedures, views, and SSIS packages.
• Migrate both structured and unstructured data, including images, attachments, and correspondences.
• Support Dynamics CRM development activities related to integrations, plugins, workflows, and customizations.
• Conduct data quality assessments and remediation activities.
• Troubleshoot migration and performance issues across development, test, and production environments.
• Collaborate with business analysts, solution architects, developers, and project managers during implementation activities.
• Support mock migrations, validation testing, reconciliation, and production cutover activities.
• Document migration architecture, mappings, transformation logic, and operational procedures.
• Ensure compliance with organizational security and data governance standards.

Senior MS Dynamics CRM Data Migration Developer

• Work closely with clients to understand their business requirements and translate them into a comprehensive SAP Convergent Mediation solution design.
• Analyze the client's existing systems, processes, and data flows to identify areas for improvement and integration with SAP Convergent Mediation.
• Configure and implement SAP Convergent Mediation based on the client's requirements. This includes setting up mediation processes, defining mediation rules, configuring data transformation and enrichment, and integrating with other systems within the client's landscape.
• In some cases, customization and development may be required to address specific client needs or to enhance the functionality of SAP Convergent Mediation.
• Design and develop custom components or extensions using SAP Convergent Mediation's development tools and programming languages.
• Provide training sessions to the client's end-users, administrators, and support teams to ensure they understand how to operate and maintain the SAP Convergent Mediation solution.
• Document the implemented solution, including configuration details, processes, and troubleshooting guides.

SAP Convergent Mediation Consultant

• Assist in developing and executing data migration solutions using KingswaySoft and Microsoft SQL Server Integration Services (SSIS).
• Support data extraction, transformation, cleansing, and loading activities for Dynamics CRM/365 implementations.
• Develop and maintain SQL queries, stored procedures, and SSIS packages.
• Participate in data mapping, reconciliation, and validation activities.
• Assist with migration of structured and unstructured data, including attachments and correspondence records.
• Support testing, defect resolution, and production deployment activities.
• Collaborate with senior developers, business analysts, and project teams.
• Help troubleshoot data migration and integration issues.
• Prepare technical documentation and migration support materials.

Junior CRM Data Migration Developer

Customer Success Manager

• Study and understand the client's current, plus desired, Microsoft CE application, configurations, and technologies.
• Coordinate changes and designs to the CBOS and UBOS, plus the client's other technologies, ensuring they meet the client's needs and follow standards and policies.
• Architect and build a roadmap for delivery.
• Assign work and manage and mentor a team of CRM and full-stack developers.
• Ensure successful delivery for the CRM, portal, and web app as part of the UBOS project.
• Advise the client's leadership on current trends in Microsoft CE applications and functionalities.
• Act as a subject matter expert and represent the client in meetings and reports with stakeholders.
• Raise concerns and potential issues to the client's leadership with sufficient detail for decision-making.
• Architect and develop Microsoft CE customizations and configurations to meet the client's functionality needs.
• Support integrations with middleware, ERP systems, payment gateways, phone systems, etc., which are part of the UBOS ecosystem.
• Act as an expert for Data Migration to Microsoft CRM.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the client.
• Adhere to and follow all clients' standards, policies, and procedures.
• Perform tasks and other duties as related to this position and role, and assigned by the client.

Customer Relationship Management Lead

• Assist with defining functional and technical requirements related to mapping field/entry data from multiple source systems into the Microsoft CE CRM system.
• Work closely with, and be a member of, the team led by the Technical Architect, to understand business requirements, design effective solutions, and ensure user adoption.
• Conduct a comprehensive business analysis to understand customer service processes and requirements.
• Design functional solutions leveraging Dynamics 365 CE capabilities, integrating with Contact Center applications and self-service portals.
• Collaborate with technical leads, project managers, and other stakeholders to ensure successful project delivery.
• Configure Dynamics 365 CE applications to meet specific business requirements, with a particular emphasis on configuration, by the technical lead and developers.
• Support definition of functional requirements for integrating Dynamics 365 CE with Contact Center applications, self-service portals, back-office systems (e.g., ERP), and payment gateways.
• Ensure seamless functional integration and data flow across systems.
• Support, develop, and deliver training programs for end-users to ensure effective use of Dynamics 365 CE solutions.
• Promote user adoption through effective change management and support.
• Provide ongoing functional support and optimization for Dynamics 365 CE solutions.
• Manage functional aspects of large-scale projects, including requirement gathering, solution design, and testing.