Data-Core Systems Inc.

Microsoft Dynamics 365 CE Developer

Data-Core Systems Inc.

contract

Posted on:

Location Type: Hybrid

Location: Harrisburg • Pennsylvania • United States

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About the role

  • Collaborate with technical leads, project managers, and other stakeholders to ensure successful project delivery
  • Work closely with and be a member of a team led as assigned by the client to implement solutions as defined
  • Support the Function Lead in the definition of functional requirements for integrating Dynamics 365 CE with Contact Center applications, self-service portals, SAP, and payment gateways
  • Ensure seamless integration, best-in-class performance, and efficient data flow across systems
  • Support the development of training programs for end-users to ensure effective use of Dynamics 365 CE solutions
  • Promote user adoption through effective change management and support
  • Provide ongoing support and optimization for Dynamics 365 CE solutions
  • Identify and implement improvements to enhance system functionality and user experience
  • Configure Dynamics 365 CE applications to meet specific business requirements
  • Configure Dynamics 365 Customer Service functionality including Channels, Workstreams, Unified Routing, etc. for Omnichannel features

Requirements

  • 3-5 years’ experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape
  • Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration, and user management
  • Strong knowledge of Contact Center applications (e.g., Telephony & IVR-based solutions), self-service web portals, and native mobile applications
  • Requires advanced knowledge of Dynamics 365 CE functionalities
  • Bachelor’s degree in engineering or a bachelor’s degree in technology from a recognized university
  • Dynamics 365 Fundamentals (MB-910)
  • Microsoft Power Platform + Dynamics 365 Core (MB-200)
  • Power Platform App Maker Associate (PL-100)
  • Dynamics 365 Customer Service Functional Consultant Associate (MB-230)
  • Power Platform Developer Associate (PL-400)
  • Power Platform Functional Consultant Associate (PL-200)
  • Dynamics 365 + Power Platform Solution Architect Expert (PL-600)
  • MS Dynamics Fast Track recognized architect
  • Microsoft Most Valuable Professional (MVP) recognized

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Dynamics 365 CEconfigurationcustomizationuser managementContact Center applicationsself-service portalsdata flowsystem functionalityOmnichannel featuresintegration
Soft skills
collaborationchange managementuser adoptiontraining developmentstakeholder engagementproblem-solvingcommunicationoptimizationproject deliveryteamwork
Certifications
Dynamics 365 Fundamentals (MB-910)Microsoft Power Platform + Dynamics 365 Core (MB-200)Power Platform App Maker Associate (PL-100)Dynamics 365 Customer Service Functional Consultant Associate (MB-230)Power Platform Developer Associate (PL-400)Power Platform Functional Consultant Associate (PL-200)Dynamics 365 + Power Platform Solution Architect Expert (PL-600)MS Dynamics Fast Track recognized architectMicrosoft Most Valuable Professional (MVP) recognized