Senior Monitoring & Observability Engineer

Data Analysis Incorporated

Senior Monitoring & Observability Engineer responsible for designing and supporting monitoring platforms. Collaborating with teams to improve system reliability and incident response in a dynamic environment.

Posted 6/11/2026full-timeLos Angeles • California • 🇺🇸 United StatesSenior💰 $115,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudCyber SecurityDNSGoogle Cloud PlatformLinuxPythonSplunkTCP/IP

About the role

Key responsibilities & impact

Monitor and manage IT infrastructure, network systems, and business applications using enterprise monitoring tools, aligned with the TOC Sr. Engineer scope.
Serve as the first point of escalation for TOC Engineers, providing advanced troubleshooting, guidance, and root cause analysis.
Lead or support incident response, root cause analysis, escalation, and post-incident review processes; ensure issues are properly classified, escalated, and resolved efficiently.
Take key roles in ITIL Incident, Problem, and Change Management processes.
Build and tune monitoring and observability tooling — instrumentation, integrations, dashboards, alert logic, synthetic checks, log pipelines, and APM configuration — not just consume them.
Develop and implement automation scripts and tooling to improve operational efficiency, alerting quality, and response times (Python, PowerShell, Bash, Ansible, or similar).
Analyze system logs, network traffic, event data, and performance metrics to identify trends, reduce alert noise, and prevent outages.
Document monitoring standards, troubleshooting steps, system configurations, dashboards, and runbooks for knowledge sharing.
Collaborate with IT, Security, and DevOps teams to maintain system reliability and security posture.
Work with vendors and service providers to resolve tool, platform, and infrastructure issues.
Participate in 24/7 on-call rotations and provide leadership during major incidents, helping coordinate cross-functional resolution efforts.
Mentor junior TOC/NOC engineers on monitoring tools, dashboards, alert handling, and incident response practices.

Requirements

What you’ll need

Bachelor’s degree in IT, Computer Science, Networking, or a related field (or equivalent work experience).
3+ years of experience in IT operations, network monitoring, or system administration, with hands-on experience implementing and tuning enterprise monitoring/observability platforms.
Demonstrated experience building or implementing (not just using) one or more of: Datadog, Dynatrace, AppDynamics, Splunk, SolarWinds Orion, Orion DPA, Nagios, PRTG, or Zabbix.
Advanced understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, VPN, DNS, DHCP).
Proficiency in Windows/Linux environments and at least one major cloud platform (AWS, Azure, or GCP).
Familiarity with ITIL best practices for incident, problem, and change management.
Scripting and automation experience using Python, PowerShell, Bash, Ansible, or similar tools.
Working knowledge of cybersecurity best practices, firewall configurations, and SIEM tools.
Strong leadership, communication, and collaboration skills, including the ability to translate monitoring data into clear operational action across cross-functional teams.
Ability to work in a high-stress, dynamic environment while handling multiple high-priority incidents.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Data Analysis Incorporated Website LinkedIn All Job Openings 501 - 1000 employees 💸 Finance ⚕️ Healthcare Insurance 🤝 B2B Finance
Healthcare Insurance
B2B Data Analysis Incorporated is a parent company of a diverse group of private firms specializing in equity investment services and data-driven customer communications for the Healthcare, Insurance, and Financial Services industries. With over 60 years of experience, DAI utilizes its expertise in managing and leveraging data to focus on institutional equity markets, digital investment news, research, and customer experience solutions. DAI provides strategic direction and oversight to its subsidiaries while offering shared services like administration, finance, and human resources. Senior Monitoring & Observability Engineer 🔥 1 minute ago 🏢 Los Angeles – Onsite 💵 $115k - $125k / year ⏰ Full Time 🟠 Senior 👷🏻‍♀️ Engineer 🦅 H1B Visa Sponsor Ansible AWS Azure Cloud Cyber Security DNS Google Cloud Platform Linux Python Splunk TCP/IP Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Monitor and manage IT infrastructure, network systems, and business applications using enterprise monitoring tools, aligned with the TOC Sr. Engineer scope.
Serve as the first point of escalation for TOC Engineers, providing advanced troubleshooting, guidance, and root cause analysis.
Lead or support incident response, root cause analysis, escalation, and post-incident review processes; ensure issues are properly classified, escalated, and resolved efficiently.
Take key roles in ITIL Incident, Problem, and Change Management processes.
Build and tune monitoring and observability tooling — instrumentation, integrations, dashboards, alert logic, synthetic checks, log pipelines, and APM configuration — not just consume them.
Develop and implement automation scripts and tooling to improve operational efficiency, alerting quality, and response times (Python, PowerShell, Bash, Ansible, or similar).
Analyze system logs, network traffic, event data, and performance metrics to identify trends, reduce alert noise, and prevent outages.
Document monitoring standards, troubleshooting steps, system configurations, dashboards, and runbooks for knowledge sharing.
Collaborate with IT, Security, and DevOps teams to maintain system reliability and security posture.
Work with vendors and service providers to resolve tool, platform, and infrastructure issues.
Participate in 24/7 on-call rotations and provide leadership during major incidents, helping coordinate cross-functional resolution efforts.
Mentor junior TOC/NOC engineers on monitoring tools, dashboards, alert handling, and incident response practices. 🎯 Requirements
Bachelor’s degree in IT, Computer Science, Networking, or a related field (or equivalent work experience).
3+ years of experience in IT operations, network monitoring, or system administration, with hands-on experience implementing and tuning enterprise monitoring/observability platforms.
Demonstrated experience building or implementing (not just using) one or more of: Datadog, Dynatrace, AppDynamics, Splunk, SolarWinds Orion, Orion DPA, Nagios, PRTG, or Zabbix.
Advanced understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, VPN, DNS, DHCP).
Proficiency in Windows/Linux environments and at least one major cloud platform (AWS, Azure, or GCP).
Familiarity with ITIL best practices for incident, problem, and change management.
Scripting and automation experience using Python, PowerShell, Bash, Ansible, or similar tools.
Working knowledge of cybersecurity best practices, firewall configurations, and SIEM tools.
Strong leadership, communication, and collaboration skills, including the ability to translate monitoring data into clear operational action across cross-functional teams.
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Hard Skills & Tools

PythonPowerShellBashAnsiblenetwork monitoringsystem administrationnetwork protocolsautomation scriptingmonitoring toolsobservability platforms

Soft Skills

leadershipcommunicationcollaborationtroubleshootingroot cause analysisincident responsementoringproblem-solvingdocumentationhigh-stress management