Commercial Solutions Architect
Dash0
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Tech Stack
About the role
- Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
- Translate complex customer requirements into scalable, performant Dash0 implementations
- Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities
- Deliver engaging technical demos and presentations tailored to engineering and executive audiences
- Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice
- Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design
- Create and maintain reusable demo environments, reference architectures, and POC templates
- Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement
Requirements
- Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
- Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
- Strong understanding of modern DevOps, SRE, and platform engineering practices
- Proven ability to create and execute technical demos, architectures, and POCs that prove business value
- Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike
- Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results
- Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision
- Nice to Have
- Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company
- Active contributions to OpenTelemetry or the broader observability ecosystem
- Familiarity with CRM tools like Salesforce or HubSpot
- Experience in a high-growth, venture-backed startup environment
Benefits
- Competitive salary & meaningful equity participation — you'll own part of what you're building
- Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
- €60/month phone & internet allowance
- Location-specific benefits
- Collaborative, fast-moving team culture with a builder mindset
- Clear path for career growth and development
- Direct access to founders and leadership
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KubernetesOpenTelemetryobservability pipelinesdistributed tracinginstrumentationtelemetry data ingestionperformance optimizationDevOpsSREplatform engineering
Soft Skills
technical communicationcollaborative mindsetproblem-solving