Forward Deployed Engineer

Dash0

Forward Deployed Engineer working with strategic customers to deploy observability solutions on the Dash0 platform. Hands-on technical role involving integrations and customer success.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudDistributed SystemsGoJavaKubernetesPythonTypeScript

About the role

Key responsibilities & impact

Work directly with enterprise customers to deploy and configure OpenTelemetry instrumentation across their environments.
Build custom integrations, dashboards, and tooling to help customers realize the full value of Dash0.
Troubleshoot complex issues in distributed systems, Kubernetes clusters, and observability pipelines.
Lead proof-of-concept engagements and technical onboarding for strategic accounts.
Serve as the technical bridge between customers and Dash0's Product and Engineering teams — translating field observations into product feedback.
Contribute to internal tools, reference architectures, and documentation that scale the customer success function.

Requirements

What you’ll need

3+ years of experience as a software engineer, SRE, platform engineer, or in a customer-facing engineering role
Strong hands-on experience with Kubernetes, cloud-native infrastructure, and distributed systems
Familiarity with observability concepts — metrics, traces, logs — and ideally hands-on experience with OpenTelemetry
Ability to read and write production-quality code in at least one of: Go, Python, Java, or TypeScript
Excellent communication skills — you can explain complex technical concepts to both engineers and business stakeholders
Comfort working directly with customers in high-stakes environments.

Benefits

Comp & perks

Competitive salary & meaningful equity participation — you'll own part of what you're building
Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
€60/month phone & internet allowance
Location-specific benefits
Collaborative, fast-moving team culture with a builder mindset
Clear path for career growth and development
Direct access to founders and leadership

ATS Keywords

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Hard Skills & Tools

KubernetesOpenTelemetryGoPythonJavaTypeScriptdistributed systemscloud-native infrastructureproduction-quality codeobservability

Soft Skills

excellent communicationcustomer-facingtechnical onboardingtroubleshootingleadershipcollaborationproblem-solvingtechnical bridgefield observations translationcustomer success