Forward Deployed Engineer
Dash0
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Work directly with enterprise customers to deploy and configure OpenTelemetry instrumentation across their environments.
- Build custom integrations, dashboards, and tooling to help customers realize the full value of Dash0.
- Troubleshoot complex issues in distributed systems, Kubernetes clusters, and observability pipelines.
- Lead proof-of-concept engagements and technical onboarding for strategic accounts.
- Serve as the technical bridge between customers and Dash0's Product and Engineering teams — translating field observations into product feedback.
- Contribute to internal tools, reference architectures, and documentation that scale the customer success function.
Requirements
- 3+ years of experience as a software engineer, SRE, platform engineer, or in a customer-facing engineering role
- Strong hands-on experience with Kubernetes, cloud-native infrastructure, and distributed systems
- Familiarity with observability concepts — metrics, traces, logs — and ideally hands-on experience with OpenTelemetry
- Ability to read and write production-quality code in at least one of: Go, Python, Java, or TypeScript
- Excellent communication skills — you can explain complex technical concepts to both engineers and business stakeholders
- Comfort working directly with customers in high-stakes environments.
Benefits
- Competitive salary & meaningful equity participation — you'll own part of what you're building
- Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
- €60/month phone & internet allowance
- Location-specific benefits
- Collaborative, fast-moving team culture with a builder mindset
- Clear path for career growth and development
- Direct access to founders and leadership
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KubernetesOpenTelemetryGoPythonJavaTypeScriptdistributed systemscloud-native infrastructureproduction-quality codeobservability
Soft Skills
excellent communicationcustomer-facingtechnical onboardingtroubleshootingleadershipcollaborationproblem-solvingtechnical bridgefield observations translationcustomer success