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About the role
Key responsibilities & impact- We are looking for a Projects and Processes Consultant to join the Business Intelligence and Strategic Projects team under the VP of Operations.
- The goal is to accelerate the transformation of our brands across all regions, aligning execution with the company's strategy.
- The mission will be to orchestrate the implementation of innovation and agentic AI projects (AI based on autonomous agents) across our regions and brands.
- We are not just seeking automation — we aim to accelerate the transformation of our businesses across different regions through process improvements so that technology elevates the customer experience and optimizes our resources.
Requirements
What you’ll need- Leadership of Complex Projects: Manage project schedules and deliverables for innovation initiatives, ensuring deadlines and targets are met to realize expected benefits.
- Process Design (As-Is & To-Be): Map the current journey and design the To-Be state together with the involved areas, identifying bottlenecks where agentic AI can act as an enabler.
- Tech & Business Interface: Serve as the translator between business needs (regional teams, brands, and cross-business operations) and the AI development team, ensuring the technical solution addresses the real problem.
- Change Management & Follow-up: Monitor post-implementation at the front lines to ensure adoption of the new technology.
- PMO Experience: Solid background in Project Management and process improvement.
- Innovation Mindset: Technical curiosity and familiarity with Artificial Intelligence and automation concepts.
- Diplomacy and Resilience: Ability to navigate complex organizational structures, influence stakeholders, and connect the dots across different areas.
- Results Focus: Data-driven orientation, with attention to performance indicators (KPIs) and financial results.
- Knowledge of agile methodologies is a plus.
- Previous experience in the healthcare sector or in large retail/service operations.
Benefits
Comp & perks- We do not charge any fees during our recruitment process.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project ManagementProcess DesignAI ImplementationInnovation ManagementData AnalysisPerformance IndicatorsAgile MethodologiesAutomation ConceptsChange ManagementProcess Improvement
Soft Skills
LeadershipDiplomacyResilienceStakeholder InfluenceCommunicationOrganizational NavigationResults OrientationTechnical CuriosityCollaborationProblem Solving
