Dasa

Quality Analyst, Patient Safety

Dasa

full-time

Posted on:

Location Type: Hybrid

Location: Brasília • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Implement, monitor, and improve the Quality Management System across the Diagnostic Operation, ensuring compliance with certification standards, current legislation, and corporate strategies, while promoting best practices and Patient Safety.
  • Document Management: manage the document lifecycle in SQDasa (creation, review, cancellation, and copy control), ensuring process standardization and monitoring deadlines and indicators.
  • Management of Complaints and Continuous Improvement: record, analyze, and follow up on feedback from clients, patients, and physicians, adverse events, and report corrections, conducting root cause investigations, action plans, and management review meetings.
  • Continuing Education: deliver and document technical and operational training, train teams on analytical methodologies, quality tools, and accreditation requirements, fostering a culture of continuous improvement.
  • Method Validation and Verification: support and conduct validation and verification studies of analytical systems in partnership with the medical area, ensuring accuracy, traceability, and result safety.
  • Quality Assurance: monitor and analyze internal and external control indicators, evaluate deviations, coefficients of variation (CVs), and propose corrective and preventive actions.
  • Audits and Certifications: plan and oversee internal and external audits, address audit findings, and support the maintenance of the Diagnostic Operation’s certifications and accreditations.
  • Risk Management: monitor operational risks using the FMEA tool, analyze events and near misses, and present data and mitigation plans to the Patient Safety Core.

Requirements

  • Bachelor's degree in Biomedicine, Pharmacy, Biology, or related fields.
  • Postgraduate degree in Quality Management, Patient Safety, or related areas is desirable.
  • **Technical Requirements**
  • Knowledge of laboratory analytical processes (internal and external quality control, control charts, critical analyses, and handling of non-conformities).
  • Proficiency with quality tools: 5 Whys, 5W2H, FMEA.
  • Experience with internal and external audits, and method validation and verification.
  • Familiarity with PALC, RDC 978, and Patient Safety and Patient-Centered Care processes.
Benefits
  • Meal support: Meal Voucher/Food Voucher or on-site cafeteria (depending on location);
  • Health support: Health Insurance and Life Insurance;
  • Career development: Dasa University, Development and Career Cycle, Technology Academies/PMAX, and Dasa’s Crescer Program;
  • Other: Transportation Voucher and Performance Bonus (PPR).
  • **💰 Unique to Dasa – Health Program based on five pillars:**
  • Spiritual: yoga;
  • Physical: TotalPass, primary care clinic, discounts on tests and vaccines;
  • Intellectual: Dasa University;
  • Relational: UAU perks club and SESC benefits;
  • Emotional: Telepsychology.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Quality Management SystemDocument ManagementMethod ValidationMethod VerificationQuality AssuranceRisk ManagementLaboratory Analytical ProcessesInternal AuditsExternal AuditsContinuous Improvement
Soft skills
CommunicationTrainingAnalytical ThinkingProblem SolvingTeam Collaboration
Certifications
Bachelor's degree in BiomedicineBachelor's degree in PharmacyBachelor's degree in BiologyPostgraduate degree in Quality ManagementPostgraduate degree in Patient Safety