Cyber Infrastructure Engineer

Darktrace

Cyber Infrastructure Engineer responsible for deploying and optimizing Darktrace's AI cybersecurity technology for customers. Leading security infrastructure design and managing customer relations to ensure efficient deployments.

Posted 7/10/2026full-timeChicago • Illinois, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudCyber Security

About the role

Key responsibilities & impact

Ensure Darktrace is deployed, integrated, and optimized to the highest standards
Assist customers with deploying Darktrace technology within network, cloud, OT, and email environments
Lead and become a trusted advisor to key customers in their security infrastructure design and planning
Complete deployment projects on or before expected Service Level Objectives (SLOs)
Manage customer support tickets to assist with technical issues
Proactively engage with customers to help maintain a healthy deployment
Maintain and enhance communication between all go-to-market teams, including sales, customer success, and operations

Requirements

What you’ll need

A technical educational background or have experience working as a Network, Cloud, OT or SOC Engineer (or similar role)
Basic knowledge of computer networking protocols, LAN and WAN, cyber security principles, and the OSI reference model
Entry level understanding of network and cloud architecture design, configurations, principles, and best practices
Basic familiarity with OT network principles and practices based on the Purdue model
Foundational level knowledge and/or certifications with industry-standard vendors such as AWS, Microsoft, Cisco, or Palo Alto Networks
Experience in implementing Darktrace sensors and software modules into various environments (including cloud, email, and OT) is a plus.

Benefits

Comp & perks

100% medical, dental and vision insurance, plus dependents
Paid parental leave
Pet insurance
Discount Life insurance
Commuter benefits
401(k)
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Computer Networking ProtocolsLAN and WANOSI Reference ModelOT Network PrinciplesNetwork ConfigurationsCloud ConfigurationsCyber SecurityDarktrace Sensors ImplementationBest PracticesTechnical Issue Resolution

Soft Skills

Customer EngagementCommunicationAdvisory SkillsCollaborationProactive Support