Cyber Infrastructure Engineer
Darktrace
full-time
Posted on:
Location Type: Remote
Location: Brazil
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Tech Stack
About the role
- Ensure Darktrace is deployed, integrated, and optimized to the highest standards
- Assist customers with deploying Darktrace technology within network, cloud, OT, and email environments
- Lead and become a trusted advisor to key customers in their security infrastructure design and planning
- Complete deployment projects on or before expected Service Level Objectives (SLOs)
- Integrate new systems into existing network architecture
- Manage customer support tickets to assist with technical issues
- Proactively engage with customers to help maintain a healthy deployment
- Maintain and enhance communication between all go-to-market teams, including sales, customer success, and operations
Requirements
- A technical educational background or have experience working as a Network, Cloud, OT or SOC Engineer (or similar role)
- Basic knowledge of computer networking protocols, LAN and WAN, cyber security principles, and the OSI reference model
- Entry level understanding of network and cloud architecture design, configurations, principles, and best practices
- Basic familiarity with OT network principles and practices based on the Purdue model
- Foundational level knowledge and/or certifications with industry-standard vendors such as AWS, Microsoft, Cisco, or Palo Alto Networks
- Fluency in Spanish and Portuguese, along with conversational English proficiency.
Benefits
- Global employee benefits include statutory benefits required by local laws.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network engineeringcloud architectureOT engineeringcyber security principlescomputer networking protocolsLANWANOSI reference modelnetwork configurationsbest practices
Soft Skills
communicationcustomer engagementproject managementadvisory skillsteam collaborationproblem-solvingtechnical supportcustomer successleadershiporganizational skills