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Darkroom

Operations Associate – Data & Technology

Darkroom

Operations Associate managing Darkroom's Flight Plan infrastructure for e-commerce clients. Designing automations and deploying AI-enhanced workflows to improve operational efficiency.

Posted 6/11/2026full-timeRemote • 🇪🇬 EgyptJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
BigQueryCloudETLGoogle Cloud PlatformPythonSQL

About the role

Key responsibilities & impact
  • Own the full lifecycle of the Flight Plan from client onboarding through full operational deployment.
  • Ensure each client's Flight Plan is properly set up, maintained, and generating actionable insights.
  • Monitor the health and accuracy of each client's operational and financial dashboards — including P&Ls, revenue tracking, and margin reporting.
  • Proactively identify gaps or inefficiencies in a client's infrastructure and drive resolution.
  • Ensure clients are actively using and benefiting from the insights derived from their Flight Plan.
  • Build and maintain automations that connect platforms and remove manual work.
  • Audit existing automations, catch weak points early, and keep everything running reliably.
  • Document workflows and integrations so the team can rely on them without you in the room.
  • Partner with cross-functional teams to surface pain points and design fit-for-purpose solutions.
  • Experiment with LLMs and emerging tools and translate capability into operational value.
  • Help build AI-enhanced workflows that make the team faster and sharper.
  • Support leadership in evaluating new platforms and surface clear, well-scoped recommendations.
  • Document systems and adoption guidelines to support rollout across the team.

Requirements

What you’ll need
  • Proficient in SQL (BigQuery preferred) — comfortable with joins, nested schemas such as Shopify and Amazon Seller Central data, and aggregation logic.
  • Comfortable working with Python for automation and APIs, including data extraction, Cloud Functions, scheduled jobs, and ETL workflows.
  • Hands-on experience designing and deploying no-code or low-code automations (Zapier, Make, n8n, or similar) and working knowledge of API integrations across SaaS platforms.
  • Working knowledge of data warehousing and cloud infrastructure (GCP preferred), including BigQuery architecture and pipeline automation.
  • Fluent in English and comfortable in client-facing roles, including direct conversations with US-based e-commerce founders and operators.
  • Proficient in Excel and Google Sheets.
  • Organized, detail-oriented, and relentless about accuracy.
  • Preference for ownership over supervision and execution over theory.
  • Able to manage a complete financial and operational infrastructure — including dashboards and P&Ls — and ensure systems are clean, accurate, and actionable.

Benefits

Comp & perks
  • Unlimited PTO + Local Holidays
  • Remote-First Culture
  • Parental Leave
  • Growth

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Hard Skills & Tools
SQLPythonno-code automationlow-code automationdata extractionETL workflowsdata warehousingcloud infrastructureBigQueryAPI integrations
Soft Skills
organizeddetail-orientedaccuracyownershipclient-facingcommunicationproblem-solvingcollaborationproactiveadaptability