Senior Email Marketing Manager
Darkroom
full-time
Posted on:
Location Type: Remote
Location: Brazil
Visit company websiteExplore more
Job Level
About the role
- Lead a team of lifecycle marketing experts to build sophisticated email, SMS, and loyalty programs that drive retention, increase LTV, and power sustained growth for a portfolio of fast-scaling e-commerce brands.
- Report to the Director of Retention and collaborate closely with Performance, Creative, and Strategy teams to deliver cohesive, cross-channel campaigns rooted in data and customer psychology.
- Serve as the senior point of contact for select clients, working to develop best-in-class retention strategies.
Requirements
- 7+ years of work experience in digital marketing.
- Experience with Klaviyo (or a similar ESP’s) including list segmentation, lifecycle drip automations, and triggered events.
- Knowledge of Shopify and tech stack options such as Privy, JustUno, Yotpo, Octane AI etc.
- Developed SMS and loyalty programming strategies and experience working with SMS platforms such as Attentive, PostScript, SMSBump, or Klaviyo.
- Excellent verbal and written communication and presentation skills, plus ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level.
Benefits
- Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.
- Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital marketingemail marketingSMS marketinglifecycle marketinglist segmentationlifecycle drip automationstriggered eventsretention strategiesloyalty programmingdata analysis
Soft Skills
communication skillspresentation skillscollaborationleadershiparticulation of complex ideas