Email Marketing Manager

• Serve as the primary retention lead for select clients, working to develop best-in-class retention strategies. On a bi-weekly basis, you will lead meetings with clients to discuss current and future initiatives.
• Report on strategic KPIs for clients, creating insights and actionable recommendations to grow client retention engagement and revenue.
• Develop strategic campaign calendars and prioritize projects and initiatives designed to scale your clients’ email, SMS, loyalty and subscription programs.
• Project manage and delegate campaign briefs to your team, consisting of both retention specialists and designers.
• Review all client briefs and designs for approval before they are sent to the client to ensure campaign quality and accuracy.
• Assign segmentation and QA email and SMS campaigns ensuring flawless delivery to customer audiences.
• Execute on automation/flow logic set-up, pop-up builds, and app integrations.
• Coordinate cross-departmentally with the Growth, Digital, and Marketplaces teams to develop cohesive campaigns that drive client growth.

Email Marketing Manager

Senior Marketing Analyst – Email Marketing