Account Administrator
Daniels Health
full-time
Posted on:
Location Type: Hybrid
Location: Pittsburgh • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Serve as the primary administrative support for Account Managers and their client portfolios.
- Manage account documentation, contracts, and compliance records.
- Coordinate service requests, scheduling, and issue resolution between clients and internal teams.
- Prepare reports, presentations, and data analysis for account reviews.
- Assist with onboarding new clients and maintaining accurate CRM records.
- Respond promptly to client inquiries and ensure a positive customer experience.
- Collaborate with operations, finance, and sales teams to deliver seamless service.
Requirements
- 2+ years of experience in account coordination, customer service, or administrative support.
- Strong organizational skills and attention to detail.
- Excellent communication skills—both written and verbal.
- Proficiency in Microsoft Office Suite; experience with CRM systems (Salesforce preferred).
- Ability to manage multiple priorities in a fast-paced environment.
- Healthcare or service industry experience is a plus.
Benefits
- Impact: Support healthcare organizations in achieving safety and sustainability goals.
- Growth: Opportunities for career development within a growing company.
- Culture: Collaborative, mission-driven team environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account coordinationcustomer serviceadministrative supportdata analysisreport preparation
Soft skills
organizational skillsattention to detailcommunication skillsability to manage multiple priorities