Business Systems Manager

Dandy

Manager of GTM Business Systems leading a team in developing operational capabilities for Dental tech at Dandy. Driving performance, onboarding, and quality assurance in a fast-paced environment.

Posted 5/26/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $130,050 - $153,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Directly manage a team of business systems analysts
Run a disciplined 1:1 practice
Own the full talent management cycle for your team
Contribute to hiring decisions for your team
Design and own the onboarding experience for new BSAs
Build and maintain the team’s domain enablement resources
Set and hold the quality bar for business analysis work across your team
Use your review of deliverables as a development tool
Carry complex or cross-domain work yourself
Ensure consistency across pods in how your team handles shared Salesforce objects
Own a lightweight post-launch adoption loop
Each BSA on your team owns a defined domain across the sales and customer lifecycle
Build a team culture where analysts identify problems in their domain
Maintain clear ownership mapping
Assess team capacity and surface constraints that inform prioritization and resourcing decisions
Own how your analysts work
Own the GTM systems vendor portfolio
Report on team performance and capacity to the Director of Business Systems

Requirements

What you’ll need

2 or more years of direct people management experience over business systems analysts, Salesforce administrators, or comparable technical and functional roles
5 or more years working in or closely alongside GTM systems, with Salesforce Sales Cloud as your primary platform
Salesforce platform fluency sufficient to evaluate your team’s work with a real opinion
Hands-on analytical capability
An accountability-first leadership style
A genuine investment in developing people
Strong written communication
A process orientation that shows up in how your team operates
Experience with contractor management and SaaS vendor relationships

Benefits

Comp & perks

healthcare
dental
mental health support
parental planning resources
retirement savings options
generous paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisSalesforceGTM systemsSales Cloudanalytical capabilitycontractor managementSaaS vendor relationships

Soft Skills

people managementaccountability-first leadershipdevelopment of peoplestrong written communicationprocess orientation