Senior Operations Associate – Machine Learning

Dandy

Senior Operations Associate leading machine learning projects to modernize dental practices remotely. Engaging with cross-functional teams to drive ML initiatives for Dandy's operations.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $101,150 - $119,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own ML Data Collection & Incubation Programs
Define and scope complex operational challenges into clear, actionable workstreams with measurable success criteria
Plan and execute data collection programs that feed Dandy's highest-priority ML initiatives
Monitor project health, measure operational efficiency, and flag implementation risks
Synthesize updates into clear status reports that drive alignment and keep projects on track
Build ML Workforce Enablement Programs
Design and lead training programs that upskill our manufacturing and DDC workforce on ML-related tools, workflows, and expectations
Own the full cycle from needs assessment through delivery and iteration, and adjust quickly when something isn't working
Stand Up Model Testing Infrastructure
Build the operational framework for testing new ML models in a live workforce environment
Define success criteria, coordinate across Operations and Quality teams, and create the reporting that makes model performance visible to decision-makers
Drive Stakeholder Alignment
Develop and maintain detailed project plans to monitor progress against milestones and deliverables
Build coalitions of support across teams including ML, Operations, Quality, and People
Communicate clearly across multiple levels and cultural contexts

Requirements

What you’ll need

2–4 years of experience in startups, corporate operations, consulting, or a similar environment where you've owned work end-to-end
Data-driven: comfortable using SQL, Looker, or similar tools
Strong program and project management skills, including experience using tools like Asana or Jira to plan and track activities
The ability to influence a variety of stakeholders
Clear, direct communicator who can navigate multiple cultural contexts with ease
Self-starter with high ownership, sharp detail orientation, and the ability to drive clarity in ambiguous environments
Willingness to travel domestically and internationally on short notice
Bachelor's degree in a relevant field

Benefits

Comp & perks

Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

machine learningdata collectionoperational efficiencyneeds assessmentmodel testingproject managementSQLLookerAsanaJira

Soft Skills

communicationinfluencingdetail orientationself-starterstakeholder alignmentcultural awarenessproblem-solvingadaptabilityteam collaborationtraining and development