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Dandy

System Administrator I – Practice IT

Dandy

System Administrator I at Dandy transforming dental industry technology. Offering robust IT support to ensure operational integrity for dental practices globally.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $72,960 - $91,200 per yearWebsite

Tech Stack

Tools & technologies
CloudDNSTCP/IP

About the role

Key responsibilities & impact
  • Assist in the installation, configuration, and maintenance of computer hardware, software, and peripherals
  • Troubleshoot and resolve technical issues related to network, server, and workstation systems, and cloud systems
  • Monitor system performance and ensure the availability and reliability of all IT systems
  • Create documentation that enables fulfillment and CX teams to provision and troubleshoot customer hardware and software.
  • Provide technical support to end-users, including remote support
  • Assist with IT projects and initiatives as needed
  • Stay up-to-date with emerging trends and technologies in the field of IT
  • Participate in an on-call rotation for after-hours support and incident response

Requirements

What you’ll need
  • 3+ years of professional experience working in an IT role
  • Knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VPN, and VLANs
  • Familiarity with Microsoft Windows Server and Active Directory, and Google Workspace
  • Experience with Windows operating systems and hardware
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)

Benefits

Comp & perks
  • healthcare
  • dental
  • mental health support
  • parental planning resources
  • retirement savings options
  • generous paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
network protocolsTCP/IPDNSDHCPVPNVLANsMicrosoft Windows ServerActive DirectoryGoogle WorkspaceWindows operating systems
Soft Skills
problem-solvinganalytical skillscommunication skillsinterpersonal skillsindependent workteamwork