
Revenue Operations Associate, SMB Sales
Dandy
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $78,750 - $90,000 per year
About the role
- Own the day-to-day execution of the SMB sales operating system: run weekly and monthly reporting, maintain dashboards, manage pipeline hygiene workflows, and support performance inspection to ensure operational rigor and data accuracy.
- Diagnose rep behavior and performance gaps: Analyze activity, meetings, follow-up execution, and stage progression to surface insights and drive measurable improvements in rep execution.
- Drive automation and workflow improvements: identify opportunities, design process flows, partner with internal stakeholders on implementation, and QA solutions that reduce rep friction, increase compliance, and improve data quality.
- Own SMB sales process and documentation: Build and maintain SOPs, system workflows, and the SMB RevOps single source of truth to enable clarity, scale, and fast onboarding.
- Partner with SMB sales leadership on high-priority initiatives: deliver ad-hoc analysis, operational insights, and hands-on execution support across critical projects and business priorities.
Requirements
- Strong analytical and systems thinking: ability to translate messy workflows and data into clear insights and scalable solutions
- High ownership mindset: sees broken processes, takes initiative, and drives fixes end-to-end
- Comfort operating in ambiguity and building from scratch in a fast-moving environment
- Strong spreadsheet and data skills (Google Sheets / Excel)
- Comfort working in CRM and sales technology environments (Salesforce, sales engagement tools, analytics platforms)
- Process-oriented mindset with bias toward automation and efficiency
- Strong communication skills and ability to partner cross-functionally with Sales, Enablement, Data, and Systems teams
Benefits
- healthcare
- dental
- mental health support
- parental planning resources
- retirement savings options
- generous paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisprocess designautomationpipeline managementreportingSOP developmentworkflow improvementperformance inspectiondata quality managementCRM management
Soft Skills
analytical thinkingsystems thinkingownership mindsetinitiativeadaptabilitycommunicationcross-functional collaborationprocess orientationproblem-solvingattention to detail