Dandy

Systems Administrator I

Dandy

full-time

Posted on:

Location Type: Hybrid

Location: Cairo • 🇪🇬 Egypt

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Job Level

Mid-LevelSenior

Tech Stack

CloudDNSMacOSTCP/IP

About the role

  • Assist in the installation, configuration, and maintenance of computer hardware, software, and peripherals
  • Troubleshoot and resolve technical issues related to network, server, and workstation systems, and cloud systems
  • Monitor system performance and ensure the availability and reliability of all IT systems
  • Manage user accounts and access controls, including Active Directory and other authentication mechanisms
  • Provide technical support to end-users, including remote support
  • Provide technical support for specialty software applications
  • Assist with IT projects and initiatives as needed
  • Stay up-to-date with emerging trends and technologies in the field of IT
  • Participate in an on-call rotation for after-hours support and incident response
  • On-site office support required everyday

Requirements

  • 3+ years of professional experience working in an IT role
  • Proficiency in the English language (reading, writing, and speaking)
  • Knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VPN, and VLANs
  • Familiarity with Microsoft Windows Server and Active Directory, and Google Workspace
  • Experience with Windows operating systems and hardware
  • Familiarity with macOS operating systems and hardware
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
Benefits
  • healthcare
  • dental
  • mental health support
  • parental planning resources
  • retirement savings options
  • generous paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
network protocolsTCP/IPDNSDHCPVPNVLANsMicrosoft Windows ServerActive DirectoryGoogle WorkspaceWindows operating systems
Soft skills
problem-solvinganalytical skillscommunication skillsinterpersonal skillsability to work independentlyteamwork