Operations

• Oversee global training operations, including scheduling, session readiness, and multi-market scaling to reduce friction and accelerate speed to first order.
• Lead high-priority, cross-functional programs such as international launches, pre-training ops optimization, and enablement initiatives.
• Analyze operational and training metrics to identify gaps and recommend improvements that drive faster activation and training effectiveness.
• Ensure training content drives desired behaviors and outcomes; maintain governance, quality, and global-readiness standards.
• Map, optimize, and standardize workflows, SOPs, and repeatable systems to support consistent global execution.
• Collaborate with Sales, BizSys, RevOps, Product, and other stakeholders to ensure operational readiness and seamless customer onboarding.

Senior Manager, Onboarding Strategy – Operations

Head of Operations

Health Information Operations Supervisor

Field Force Operations Manager

Game Designer – Monetisation, LiveOps

Operations Specialist II