Field Service Engineer – New England

Danaher

Field Service Engineer responsible for installing and maintaining laboratory instruments for Beckman Coulter Diagnostics. Delivering technical support and high-level customer service within New England territory.

Posted 7/28/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJunior💰 $38 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting, installation, and maintenance of Beckman Coulter equipment, while effectively managing service schedules and customer communications. Proficient in utilizing business systems for service call planning and documentation.

Highest-signal resume keywords

Troubleshooting Beckman Coulter EquipmentMechanical And Electromechanical RepairService Documentation ManagementCustomer CommunicationTechnical Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingInstallationPreventative MaintenanceService RepairMechanical RepairElectromechanical RepairRobotics RepairElectronic Equipment RepairInstrumentation RepairService Documentation

Soft Skills

Customer ServiceCollaborationTrainingCommunicationDynamic Schedule Management

Tools & Technologies

OBISales ForceSharePoint

Certifications & Qualifications

Associate Degree In Technical FieldEquivalent Military Experience

Industry Keywords

Field Service EngineeringBeckman Coulter EquipmentPerformance ComplianceService Call PlanningCustomer Service Logs

About the role

Key responsibilities & impact

Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals
Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

Requirements

What you’ll need

Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience.
1+ years of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
Demonstrated experience manage a dynamic service schedule, travel throughout an assigned region, and independently complete service documentation, PMs, and corrective actions while meeting company performance and compliance requirements.

Benefits

Comp & perks

Health care program
Paid time off
401(k) plan
Flexible remote working arrangements