Senior Director, Field Technical Service

Danaher Corporation

Senior Director leading North American Field Technical Service at Beckman Coulter. Responsible for strategic goals, P&L management, and service delivery for diagnostic solutions.

Posted 7/21/2026full-timeDallas • California, Colorado, Illinois, Massachusetts, Texas • 🇺🇸 United StatesSenior💰 $230,000 - $290,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing strategic goals and objectives for commercial business, managing service business P&L, and implementing customer support strategies. Proven ability to lead complex service organizations within the medical diagnostic industry.

Highest-signal resume keywords

Service Business P&L ManagementField Customer SupportService ContractingRevenue Growth ObjectivesMedical Diagnostic Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic Goal DevelopmentResource AllocationCustomer Support Strategy ImplementationService Business Review ManagementComplex Service Organization Leadership

Certifications & Qualifications

Bachelor of Science in EngineeringMaster’s DegreeDoctoral Degree

Industry Keywords

Biomedical EngineeringMedical Diagnostic IndustryCustomer Issue ResolutionTactical AgreementsStrategic Agreements

About the role

Key responsibilities & impact

Develop strategic goals and objectives that meet the needs of Commercial Business and customers.
Own and develop service business P&L, allocate resources as required for cost effective results.
Develop and manage revenue growth objectives for areas and territories.
Implement appropriate customer support strategies, and partner with sales to develop tactical and strategic agreements with customers.
Prepare and manage the delivery of Service Business Reviews for key customer accounts.
Responsible for the coordination center to ensure resolution of customer issues.

Requirements

What you’ll need

Bachelor of Science in Engineering, Biomedical, or related field with 20+ years of experience OR Master’s/Doctoral degree with 18+ years of experience
Proven experience leading complex service organizations
Working knowledge of Field Customer Support, Service Contracting, and all its related sub fields
Knowledge of the medical diagnostic industry

Benefits

Comp & perks

Health insurance
401(k)
Paid time off
Flexible working arrangements