Field Service Engineer – Digital Technologies

Danaher Corporation

Field Service Engineer responsible for service and repair of digital pathology devices in Germany. Involves customer support and installation of IT solutions with a focus on medical technology.

Posted 6/12/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

LinuxSQL

About the role

Key responsibilities & impact

Perform service, repair and/or installation of products and IT solutions at customer sites
Diagnose system failures and determine the most cost‑effective solution
Escalate complex issues to higher‑level technical support
Respond to customer support calls within an assigned territory
Install, maintain and repair digital pathology devices
Handle service administration and customer communications; act as a competent point of contact for customers
Collaborate with and support sales on all technical matters
Participate in trade fairs and exhibitions
Achieve revenue and KPI targets
Contribute to team objectives
Timely escalate issues and maintain customer relationships
Provide feedback to manufacturers to help improve product reliability
Submit service reports and travel expense claims promptly

Requirements

What you’ll need

Completed technical training, preferably in electrical engineering, mechatronics or medical technology
Initial experience in a service role
Experience in field service or a related area, preferably with medical devices
Knowledge of and practical experience with standard software (MS Office, SAP)
Knowledge of IT networking, electronics and precision mechanics
Experience with network configuration and setup
Experience with Windows Server, Linux, virtual machines and SQL
Knowledge of integration solutions for digital pathology and software installations is an advantage
Proven ability to independently acquire technical knowledge
Ability to safely lift and carry up to 25 kg
Class B driving license
Ability to quickly analyze complex systems
Flexibility and willingness to travel frequently
Confident and professional customer-facing manner
Very good German language skills, spoken and written
Very good English language skills, spoken and written

Benefits

Comp & perks

Flexible working arrangements
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

electrical engineeringmechatronicsmedical technologyfield serviceIT networkingelectronicsprecision mechanicsWindows ServerLinuxSQL

Soft Skills

customer communicationproblem-solvingteam collaborationflexibilityanalytical skillsprofessional demeanorindependencecustomer relationship managementtime managementgoal orientation

Certifications

Class B driving license