Global Technical Support Engineer – Informatics Applications

Danaher Corporation

Global Technical Support Informatics Applications Engineer for Beckman Coulter Life Sciences providing remote and on-site support for hardware, software applications, and networking.

Posted 6/4/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $135,000 per yearWebsite

Tech Stack

Tools & technologies

CloudOracle

About the role

Key responsibilities & impact

Provide technical leadership, working across functions to identify root causes and resolve challenging issues facing Informatics customers across North America
Provide escalation process management, and action-planning to ensure compliance with standard work, effective teamwork and rapid resolution of middleware product and networking issues
Investigate complex problems through remote data stream collection and in-depth analysis to guide collaborative resolution efforts
Coach & mentor field engineers and applications associates through the repair process of individual workstations, servers and analyzer connection hardware
Apply and further develop knowledge of cloud-based solution architecture, deployment and troubleshooting

Requirements

What you’ll need

Bachelor’s Degree with 3+ years’ supporting laboratory middleware Data Innovations, EPIC Beaker, Cerner Oracle Health or Life Science LIS experience (or similar)
Strong computer networking and/or LIS implementation/development experience
Ability to travel up to 25% - 75% travel, overnight, within North America
Must have a valid driver’s license with an acceptable driving record
Ability to lift, move or carry equipment up to 50lb

Benefits

Comp & perks

health care program
paid time off
401(k) to eligible employees
flexible remote working arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cloud-based solution architecturemiddleware product troubleshootingdata stream collectioncomputer networkingLIS implementationLIS developmentin-depth analysisaction-planningtechnical leadershipproblem resolution

Soft Skills

coachingmentoringteamworkcommunicationcollaborationproblem-solvingescalation managementorganizational skillsanalytical thinkingcustomer service

Certifications

Bachelor’s Degreevalid driver’s license