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District Service Manager
Danaher CorporationDistrict Service Manager leading remote Canada field service teams for Beckman Coulter Life Sciences. Driving customer resolution, operational excellence, revenue growth, and district P&L performance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading field service teams, driving revenue growth through service agreements, and managing P&L to achieve profit targets. Proficient in problem-solving, accountability, and implementing continuous improvement methodologies such as DBS and kaizen.
Highest-signal resume keywords
Field Service LeadershipP&L ManagementService Agreement SalesDBS MethodologiesFluent French Speaker
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L ManagementService Agreement SalesDBS MethodologiesKaizenProblem-SolvingDeductive ReasoningKPI Performance ManagementRoot Cause AnalysisField Service OperationsLead Generation
Soft Skills
CoachingMentoringAccountabilityCommunicationAdaptability
Certifications & Qualifications
Bachelor’s DegreeMaster’s DegreeValid Driver’s License
Industry Keywords
Field ServiceCustomer ServiceRevenue GrowthContinuous ImprovementStakeholder Engagement
About the role
Key responsibilities & impact- Resolve complex customer issues with urgency and precision, championing a first-time-fix mindset
- Coach, mentor, and develop the field service team
- Foster accountability, ownership, and continuous improvement
- Drive daily management and KPI performance
- Identify root causes of systemic issues and implement sustainable solutions using DBS tools
- Drive revenue growth through service agreement sales and lead generation
- Collaborate with Sales on strategic initiatives and service offerings
- Manage district P&L to meet profit targets
- Champion kaizen and DBS methodologies to streamline operations and enhance service delivery
- Partner cross-functionally to develop value-driven service packages
Requirements
What you’ll need- Bachelor’s degree and/or equivalent experience with 6+ years of experience leading field employees, OR Master’s degree in the same with 5+ years of experience
- Ability to listen to various stakeholders and generate actionable insights
- Ability to deliver results while adapting to changing priorities and unforeseen challenges
- Ability to communicate performance expectations and hold people accountable
- Strong deductive reasoning and problem-solving skills
- Commercial experience, including direct selling of products or services
- Exposure to and ownership of a P&L
- Ability to travel 25%–50% of the time within the region and/or business unit locations within the United States or Canada
- Must live within the Canada region, preferably the Toronto or Montreal areas
- Must have a valid driver’s license with an acceptable driving record
- Fluent French speaker with proficiency in English to support French-speaking customers is a plus
- Supervisor or managerial experience leading a remote Field Service team is a plus
Benefits
Comp & perks- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)