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Field Service Engineer – North Kent
Danaher CorporationField Service Engineer servicing Beckman Coulter diagnostic analysers and automation systems. Supporting NHS and private healthcare laboratories across North Kent through installation, repair and maintenance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing and maintaining diagnostic instrumentation in laboratory environments, with a strong focus on customer support and technical troubleshooting. Possesses relevant qualifications in Biomedical Science or Engineering and knowledge of medical device regulations.
Highest-signal resume keywords
Field Service ExperienceTroubleshooting SkillsBiomedical Engineering QualificationInstrumentation Software ExperienceMedical Device Regulations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fault DiagnosisPreventative MaintenanceRepairsModificationsInstallationsDecommissionsDiagnostic Medical Equipment ServiceImmunoassay AnalysisChemistry AnalysisHaematology Analysis
Soft Skills
Customer-Focused ServiceCommunication Skills
Tools & Technologies
Service Reporting SoftwareInstrumentation SoftwareAutomated Track Systems
Certifications & Qualifications
BSc in Biomedical ScienceHND in Biomedical EngineeringHNC in Electrical Engineering
Industry Keywords
Diagnostic InstrumentationLaboratory EnvironmentMedical Device ComplianceField Technical ServiceOn-Call Support
About the role
Key responsibilities & impact- Provide excellent support to customers while installing and maintaining diagnostic instrumentation and systems in hospitals and laboratory environments
- Complete fault diagnosis, repairs, preventative maintenance, modifications, installations and decommissions of diagnostic medical equipment
- Service Immunoassay, Chemistry and Haematology diagnostic analysers and automated track systems
- Represent Beckman Coulter on site and deliver a professional, customer-focused service
- Ensure equipment is maintained to the highest safety and performance standards
- Partner with customers to resolve technical issues and maximize instrument usage
- Develop knowledge of the industry, company, products and team through a clear personal Development Plan
- Report to the Field Technical Service Manager as part of the UK Field Service team
Requirements
What you’ll need- Field Service experience in a laboratory setting, or comparable environment, servicing diagnostic instrumentation
- Strong troubleshooting communication skills with proven experience delivering outstanding customer-focused service
- Relevant qualification, such as BSc, HND or HNC, in Biomedical Science, Biomedical Engineering, Electronics, Electrical Engineering or equivalent
- Ability to travel to customer sites up to 100% of the time
- A full UK driver’s license
- Ability to participate on a planned on-call rota to provide out-of-hours remote customer support as required
- Previous experience with instrumentation software and firmware modifications and upgrades is a plus
- Experience using service reporting software is a plus
- Knowledge of medical device regulations and compliance requirements is a plus
Benefits
Comp & perks- Health care program
- Paid time off
- Clear personal Development Plan
- Planned on-call rota for out-of-hours remote customer support