Business Operations

• Case approval: You review and approve cases in the hospital information system (HIS) after the medical review is completed.
• Daily system tasks: Each morning you pull the current processing list for each client, log into the respective customer systems, and carefully work through the cases.
• Documentation: You document every approval immediately by updating the status in the HIS so it is always clear which cases have been processed.
• Identifying anomalies: You report technical or process-related anomalies directly to the responsible contact person.
• Accuracy & traceability: You maintain the highest level of accuracy to ensure full traceability.
• Process improvement: You identify recurring technical obstacles or workflow issues and help make our approval processes more efficient.

Working Student – Business Operations

Business Process Architect – SSAM Implementation

Junior Researcher – Business Process Management

Service- und Support-Mitarbeiter, BPMN