Product Operations Lead, Analytics
Daloopa
full-time
Posted on:
Location Type: Remote
Location: Brazil
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Salary
💰 $60,000 - $75,000 per year
Job Level
About the role
- Shape the intersection of product, data, and customer experience at Daloopa.
- Own the analytics foundation that powers product strategy.
- Build dashboards, define metrics, synthesize customer behavior.
- Ensure teams have the clarity they need to move quickly.
- Aggregate and analyze qualitative data from various sources.
- Identify themes and translate user feedback into actionable product insights.
- Maintain analytics documentation and dashboards.
Requirements
- 5+ years in product operations, product analytics, or related roles.
- Proven experience partnering with Product, Customer Success, and Data/Analytics teams.
- Demonstrated ability to turn ambiguous questions and large data sets into insights that influence product decisions.
- Experience supporting multiple product lines or complex workflows in a B2B SaaS environment (preferred).
- Analytics tools: Mixpanel, Amplitude, Pendo, Statsig, or equivalents.
- SQL proficiency required.
- Experience with BI tools such as Looker, Mode, or Tableau.
- Python or R preferred for deeper analysis.
- Experience with Claude Code.
- Experience with customer support or CRM platforms such as Zendesk, Intercom, Salesforce, or HubSpot (nice to have).
Benefits
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product operationsproduct analyticsSQLPythonRMixpanelAmplitudePendoLookerTableau
Soft Skills
analytical thinkingcommunicationcollaborationproblem-solvingcustomer focus