Daloopa

Customer Success Manager

• Build deep partnerships with clients, guide them through onboarding and adoption, and ensure they get measurable impact from Daloopa’s solutions.
• Learn the workflows of sophisticated investment teams, influence product usage, and drive retention and expansion.
• Collaborate closely with a talented team of CSMs based in LatAm, sharing insights and best practices to deliver a consistent, exceptional client experience.
• Work directly with your Manager to prioritize your accounts, refine processes, and elevate our customer success motion.
• Participate in periodic onsite meetings with NYC-based customers.

Data Scientist

• Shape the intersection of product, data, and customer experience at Daloopa.
• Own the analytics foundation that powers product strategy.
• Build dashboards, define metrics, synthesize customer behavior.
• Ensure teams have the clarity they need to move quickly.
• Aggregate and analyze qualitative data from various sources.
• Identify themes and translate user feedback into actionable product insights.
• Maintain analytics documentation and dashboards.

Customer Success Manager

Product Operations Lead, Analytics