Franchise Business Consultant

Dairy Queen

Business Consultant at Dairy Queen guiding franchisees to achieve operational goals and improve performance. Requires experience in restaurant management and living in the Cincinnati area.

Posted 4/16/2026full-timeRemote • Cincinnati • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $95,120 - $116,522 per yearWebsite

About the role

Key responsibilities & impact

Provides guidance and coaching to franchisees and the Operations team to achieve short and long-term company and operational goals.
Utilizes knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems.
Ensure compliance with IDQ policies and system standards.
Gain and maintain the support of the DMA chairpeople and other key franchisee leadership in achieving operational goals.
Engage functional experts when needed. Provide support to other functions when needed.
Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District.

Requirements

What you’ll need

Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience.
4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).
A clean driving record is required.
Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred).
Thorough knowledge of restaurant operations.
Proficient knowledge of marketing, finance, training, human resources, and development.
Well organized with a high attention to detail and accuracy.
Ability to provide excellent customer service to both internal and external clients.
ServSafe certification.

Benefits

Comp & perks

medical
dental
401K match
paid time off (including volunteer time as well as parental leave)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

restaurant operationsfranchise operations managementmarketingfinancetraininghuman resourcescustomer serviceoperating standardsoperating systemsbusiness planning

Soft Skills

guidancecoachingorganizational skillsattention to detailaccuracycommunicationleadershipcollaborationproblem-solvingsupport

Certifications

ServSafe certification