Franchise Business Consultant
Dairy Queen
full-time
Posted on:
Location Type: Remote
Location: Cincinnati • Ohio • United States
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Salary
💰 $95,120 - $116,522 per year
About the role
- Provides guidance and coaching to franchisees and the Operations team to achieve short and long-term company and operational goals.
- Utilizes knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems.
- Ensure compliance with IDQ policies and system standards.
- Gain and maintain the support of the DMA chairpeople and other key franchisee leadership in achieving operational goals.
- Engage functional experts when needed. Provide support to other functions when needed.
- Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District.
Requirements
- Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience.
- 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).
- A clean driving record is required.
- Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred).
- Thorough knowledge of restaurant operations.
- Proficient knowledge of marketing, finance, training, human resources, and development.
- Well organized with a high attention to detail and accuracy.
- Ability to provide excellent customer service to both internal and external clients.
- ServSafe certification.
Benefits
- medical
- dental
- 401K match
- paid time off (including volunteer time as well as parental leave)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
restaurant operationsfranchise operations managementmarketingfinancetraininghuman resourcescustomer serviceoperating standardsoperating systemsbusiness planning
Soft Skills
guidancecoachingorganizational skillsattention to detailaccuracycommunicationleadershipcollaborationproblem-solvingsupport
Certifications
ServSafe certification